Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Daniela Tapia

Miami,FL

Summary

Driven Medical Assistant with a proven track record at Life Care Family, excelling in patient care coordination and HIPAA compliance. Demonstrated ability to enhance patient satisfaction through compassionate communication and efficient medical procedures. Skilled in EMR/EHR management and phlebotomy, significantly contributing to a patient-focused environment.

Overview

1
1
Certification

Work History

Medical Assistant

Life Care Family
01.2024 - 05.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Taught patients about medications, procedures, and care plan instructions.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Verified patient insurance coverage and collected required co-payments.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Measured patient pulse oximetry.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Implemented care and efficiency improvements to support and enhance office operations.

Education

No Degree - Medical Assistant

Florida International Training Institute
Miami, FL
02.2024

High School Diploma -

Instituto Pre-Universitario "Saúl Delgado"
La Havana, Cuba
01.2019

Skills

  • HIPAA Compliance
  • Patient Scheduling
  • Customer Service
  • Medical terminology knowledge
  • Medical Terminology
  • Vital Sign Monitoring
  • Vital signs monitoring
  • Direct Patient Care
  • Clinical Documentation
  • Patient-focused care
  • Data Entry
  • Phlebotomy
  • Reliable team player
  • Procedure Assistance
  • EMR / EHR
  • Electronic Health Records
  • Electronic Medical Records
  • Compassionate
  • CPR
  • Phlebotomy Techniques
  • Specimens collection and processing
  • Patient Assessments
  • Medical Procedures
  • Laboratory Specimen Collection
  • Professionalism and Ethics
  • Maintaining confidentiality
  • Appointment Setting
  • Medical Records Management
  • Patient Care Coordination
  • First Aid
  • Anatomy and Physiology Knowledge
  • Medical office administration
  • Sterile technique
  • Adaptable
  • Patient Relations
  • Knowledge of EKG rhythm interpretation
  • Monitoring patient progress
  • Valid [State] driver's license
  • Reliable transportation
  • Companionship and emotional support
  • Electrocardiographic rhythm recognition

Certification

  • CMA - Certified Medical Assistant

Timeline

Medical Assistant

Life Care Family
01.2024 - 05.2024

No Degree - Medical Assistant

Florida International Training Institute

High School Diploma -

Instituto Pre-Universitario "Saúl Delgado"
Daniela Tapia