A motivated worker with exceptional social skills, communication abilities, and a customer service background. Pursues every opportunity to support team members and proactively address issues. An overall empathetic people person.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Barista
Starbucks
Poughkeepsie, NY
08.2021 - 10.2021
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Cleaned counters, machines, utensils and seating areas daily.
Controlled line and crowd with quick, efficient service.
Recommended products based on solid understanding of individual customer needs and preferences.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Cultivated to recall customers' names and address each by name.
Barista
Dunkin' Donuts
Poughkeepsie, NY
01.2021 - 08.2021
Controlled line and crowd with quick, efficient service.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Prioritized drink requests while managing interruptions.
Trained new employees in groups and in one-on-one scenarios.
Completed over successful daily cash audits to correctly balance drawers at end of each shift.