Daniela Torrealba
Hilliard,OH
Summary
Motivated professional with extensive experience in customer service, sales, and administrative tasks. Excellent communication skills and a strong inclination towards inclusivity. Thrives in team-oriented environments and adept at handling accounting tasks, managing information, coordinating logistics needs, and database management. Demonstrates exceptional ability to effectively channel information and consistently maintains a leadership role while providing support to all staff members.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Agent
Wi-Net Telecom S.AC
07.2021 - 10.2021
- Identified new areas of opportunity within existing accounts by offering additional products or services based on their needs analysis results.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Assisted call-in customers with questions and orders.
- Boosted referral rates by cultivating positive relationships with satisfied customers who were eager to recommend our products/services to others.
Administrative Cashier
Inversiones A.P.AC
11.2017 - 01.2019
- Maintained accurate cash drawer through diligent counting and reconciliation procedures.
- Resolved escalated customer complaints professionally and effectively, preserving client satisfaction and company reputation alike.
- Streamlined workflow by organizing workspace and maintaining a clean environment.
- Improved transaction accuracy with thorough verification of customer identification for credit card purchases.
Education
No Degree -
University Unexpo
Venezuela07-2018
High School Diploma -
Jose Sanchez
Venezuela07-2011
Skills
- Client Relations
- Customer Assistance
- Sales Training
- Technical Support
Certification
Sales Assistant
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Sales Agent
Wi-Net Telecom S.AC
07.2021 - 10.2021
Administrative Cashier
Inversiones A.P.AC
11.2017 - 01.2019
No Degree -
University Unexpo
High School Diploma -
Jose Sanchez
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