Daniela Torres
Cutler Bay,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking opportunities to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
Work History
Patient Coordinator
Pediatric Dentistry Of Kendall
10.2023 - Current
- Explained upcoming treatment preparation, instructions, and other facts to patients.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Delivered excellent patient experiences and direct care.
Treatment Coordinator
Overseas Dental
07.2022 - 10.2023
- Laid out potential payment plans for patients.
- Researched billing issues, scheduled appointments and verified insurance coverage.
- Educated patients on dental benefits and coordinated proper payment with insurance companies.
- Explained treatment choices to patients and helped determine best options.
Medical Assistant
Gutleber Medical Group
05.2021 - 07.2022
- Assisted dentists in helping patients determine optimal treatment options
- Established a strong work network by building professional relationships with physicians and fellow employees
- Processed patient intake information and updated medical records prior to treatment
- Demonstrated flexibility during changes to patient care practice
- Scheduled evaluations and procedures for patients
- Communicated with patients to ensure the quality of care and develop care plans
- Relayed messages from patients to physicians about concerns, condition updates, or refill requests to facilitate treatment
- Scheduled appointments for patients via phone and in person
- Interviewed and engaged patients to obtain medical history, chief complaints, and vital signs
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies
- Educated patients about medications, procedures, and physician's instructions
- Contacted pharmacies to submit and refill patients' prescriptions and clarify issues with patient medication
- Secured patient information and maintained patient confidence by completing and safeguarding medical records
- Maintained inventory, vaccination, and product expiration logs to record updated documentation for tracking purposes
- Collected forms, copied insurance cards, and coordinated patient information for billing and insurance processing.
Personal Assistant
Nelly Schneider
04.2020 - 08.2020
- Organized personal and professional calendars, including reminders for upcoming meetings and events
- Prepared and updated office records and accounts according to the client and executive needs
- Updated company websites, accounts, and social media outlets to promote marketing and brand awareness
- Screened telephone calls and inquiries and directed them as appropriate
- Organized work projects around the client's house
- Attended business meetings, logged minutes, and assisted with presentations
- Created expense reports, filed financial documents, and developed spreadsheets
- Made company travel arrangements by booking hotels, flights, and reservations
- Cared for family pets feeding and walking animals several times per day
- Performed various clerical tasks and organized office areas to promote productivity.
Receptionist
Duny's Unisex Corp
01.2019 - 03.2020
- Scheduled and confirmed appointments
- Answered and directed incoming calls using a multi-line telephone system
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules
- Processed payments and updated accounts to reflect balance changes
- Sorted incoming mail and directed it to the correct personnel each day
- Oversaw inventory by restocking supplies and submitting purchase orders
- Greeted and directed visitors to appropriate personnel and answered an average of 50-80 calls and emails daily.
Education
Associate of Arts in Health Services Administration -
Miami Dade College
Miami, FLSkills
- Multi-Line Telephone Skills
- Organization and Efficiency
- Positive Attitude and Energetic
- Visitor and Customer Relations
- Multitasking and Prioritization
- Computer Proficiency
- Microsoft Office
- Critical Thinking
- Clear Communication
- Time Management
- Recordkeeping and Bookkeeping
- Meticulous and organized
- Customer Needs Assessment
Languages
English
Spanish
Timeline
Patient Coordinator
Pediatric Dentistry Of Kendall
10.2023 - Current
Treatment Coordinator
Overseas Dental
07.2022 - 10.2023
Medical Assistant
Gutleber Medical Group
05.2021 - 07.2022
Personal Assistant
Nelly Schneider
04.2020 - 08.2020
Receptionist
Duny's Unisex Corp
01.2019 - 03.2020
Associate of Arts in Health Services Administration -
Miami Dade College
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