Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Daniela Trimarchi

Homestead,FL

Summary

Dynamic Intake Coordinator with a proven track record at Horizon Home HealthCare, Inc., excelling in insurance verification and customer service. Recognized for enhancing data accuracy and confidentiality, while effectively managing patient scheduling. Adept at multitasking and fostering strong relationships, contributing to improved client satisfaction, and operational efficiency.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Intake Coordinator

Horizon Home Health Care, INC
Homestead, FL
05.2022 - Current
  • Provided excellent customer service to patients, family membees, and healthcare providers during the intake process
  • maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
  • Reduced errors in patient data entry with thorough verification processes and attention to detail.
  • completed intake assessment forms and filed clients' charts.

Administrative Assistant

La Rosa Realty
Kendall, FL
01.2021 - 04.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
  • maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • delivered excellent customer service through prompt responses to client inquiries , addressing concerns effectively, building strong relationships
  • ensured accurate record-keeping with diligent data entry and database management for vital company information.

Customer Service Representative

Asia America Trade Show
Miami, FL
05.2016 - 01.2021
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
  • resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • handled escalated calls efficiently, finding satisfactory resolutions for both customers and company alike
  • responded to customer requests for products, services, and company information.

Data Entry Specialist

My Home Doctor, LLC
Miami, FL
03.2014 - 11.2016
  • Maintained strict confidentiality of sensitive information, adhering to established guidelines and protocols.
  • completed data entry tasks with accuracy and efficienc.
  • Compiled data and reviewed information for accuracy prior to input.
  • Contributed to team success by consistently meeting or exceeding performance targets in speed, accuracy, and output volume.
  • Utilized a system for organizing electronic medical fiesfíes, improving overall document accessibility and retrieval times.

Education

Photography

FocuStudio
Miami, FL
12-2019

Associate of Science - Business Administration

UNITEC
11-2014

High School Diploma -

Great Comission Academy

Skills

  • Patient intake
  • Data entry
  • HIPAA compliance
  • Electronic medical records
  • Customer service
  • Conflict resolution
  • Attention to detail
  • Time management
  • Multi-line phone operations
  • Confidentiality
  • Scheduling appointments
  • Patient scheduling
  • Record keeping
  • Team collaboration
  • Problem solving
  • Confidentiality practices
  • Appointment scheduling

Certification

  • Microsoft Office 365
  • Photoshop
  • Adobe Lightroom

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Intake Coordinator

Horizon Home Health Care, INC
05.2022 - Current

Administrative Assistant

La Rosa Realty
01.2021 - 04.2022

Customer Service Representative

Asia America Trade Show
05.2016 - 01.2021

Data Entry Specialist

My Home Doctor, LLC
03.2014 - 11.2016

Photography

FocuStudio

Associate of Science - Business Administration

UNITEC

High School Diploma -

Great Comission Academy

Similar Profiles

CREATE PROFILE