Daniela Valdes
Hialeah,FL
Summary
Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes. Polite and attentive professional offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
3
3
years of professional experience
Work History
Office Assistant
American home health providers corp
Hialeah, FL
05.2021 - Current
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
- Maintained an organized filing system of paper documents and electronic files.
- Managed daily office operations and maintained a clean and efficient workspace.
- Conducted data entry tasks with a high level of accuracy and efficiency.
- Provided customer service, addressing inquiries and resolving issues promptly.
- Maintained confidentiality of sensitive information and documents.
- Answered and directed phone calls to appropriate staff members.
- Delivered messages and ran errands.
- Trained staff members to perform work activities and use computer applications.
- Troubleshot office equipment, computer hardware and software issues.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
Education
High School Diploma -
Mater Academy Charter High School
Hialeah Gardens, FL05-2021
Skills
- Travel Coordination
- Payroll Processing
- Customer Service
- Meeting planning
- Report Writing
- Spreadsheet Management
- Call handling
- Time Management
- Team Bonding
- Proofreading documents
- Dedicated Team Player
- Multi-line phone proficiency
- File Organization
- Self-starter
- Valid Driver's License
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Office Assistant
American home health providers corp
05.2021 - Current
High School Diploma -
Mater Academy Charter High School
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