Summary
Overview
Work History
Education
Skills
Languages
Danie
Timeline
Generic

Daniela Valiente

Hialeah,FL

Summary

Resilient, motivated and versatile 2nd Assistant Manager known for high productivity and efficient task completion. Skilled in inventory management, staff training, visuals and marketing, operations , and customer service excellence. Excel in leadership, communication, and problem-solving to enhance team performance and achieve business objectives.

Overview

2
2
years of professional experience

Work History

Second Assistant Manager

SKECHERS Factory Outlet
Miami Gardens, FL
09.2023 - Current
  • Assist all customers and provide them with a unique experience in the store.
  • Facilitated warm customer greetings and addressed product inquiries efficiently.
  • Conducted training for new team members on cash register operations and service protocols.
  • Mediated conflicts among team members and customers to uphold a harmonious environment.
  • Ensured store appearance complied with brand standards through visual presentation monitoring.
  • Enhanced customer engagement using improved interaction strategies.
  • Coordinated with other stores to standardize seasonal apparel offerings.
  • Managed receipt and preparation of shipments, maintaining store cleanliness and organization.
  • Develop the different closing and opening operations
  • Order supplies and create tickets from Portal Services
  • Follow up the new task from Teams and The source.
  • Keep my team informed about new promotions.
  • Transfer products from my store to another and receive merchandise.
  • Deal transfers out and in
  • Prepare the store and develop the annual inventory.
  • Weekly report on the best selling products.
  • Develop strategies to promote products with high technology levels.
  • Raise the store standards and aim to place it on the Skechers map , achieving positive results in project management (Skechers Plus 70% and up, gift cards , donations and UPT concept )
  • Implement the sale of new products ( apparel ) in Miami Gateway . From a 0% sales, our store reached a 2% sales rate.
  • Conduct audits in the store and ensure that everything operates according to company policies, regulations, and interests.
  • Support my store and others during visits and ensure that the store meets the standards .

Assistant Manager

Allegro Assisted Living
Doral, FL
02.2023 - 08.2024
  • Managed a high volume of emails related to appointment scheduling requests.
  • Resolved conflicts between residents (seniors 60+) and staff in a professional manner.
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.
  • Supervising daily operations of the maintenance staff, providing guidance , instruction as needed , and effective and quick solutions .

Assistant Manager

Subway
Kendall, FL
09.2023 - 01.2024
  • Managed customer service inquiries and complaints in a timely manner.
  • Created reports on sales trends, inventory levels, and financial data.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Education

Linguistic. -

Havana University Alma Mater
Cuba
08-2022

High School Diploma -

Havana
cuba
08-2015

Skills

  • Sales strategy
  • Customer engagement
  • Inventory management
  • Cash register operation
  • Visual merchandising
  • Conflict resolution
  • Marketing
  • Customer service and satisfaction
  • Sales monitoring
  • Team leadership
  • Reporting and documenting
  • Orientation and training
  • Adaptability and flexibility
  • Team collaboration
  • Retail operations

Languages

English
Full Professional
Spanish
Native/ Bilingual
Italian
Limited

Danie

  • Immigrant and young women who never gives up and pursues their ambitious dreams.
  • Hardworking and proactive employee.
  • Improving emotional control as a personal growth Challenge.
  • Adaptable to all types of activities or projects regardless of effort.
  • Runner , tennis player , and reader in free time.
  • Sensitive and respectful friend ,daughter , and wife .
  • No boundaries and positive mindset.
  • Elevating Skechers and taking it o another level is part of my personal improvement .

Timeline

Second Assistant Manager

SKECHERS Factory Outlet
09.2023 - Current

Assistant Manager

Subway
09.2023 - 01.2024

Assistant Manager

Allegro Assisted Living
02.2023 - 08.2024

Linguistic. -

Havana University Alma Mater

High School Diploma -

Havana

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