Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Daniela velasquez

queens

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

7
7
years of professional experience

Work History

Dental Assistant

Roosevelt Field Dental
10.2024 - Current
  • Performed general chair-side duties for general dentistry, endo procedures.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Sterilized rooms and prepped equipment and instruments for procedures daily.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Prepared patient x-rays and images for dentist review.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Scheduled and confirmed patient appointments.
  • Staged tray for procedures by arranging dental instruments and equipment.
  • Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
  • Designed dental report card to explain patient dental health status and treatment plans.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.

Cashier

Omega Diner & Cafe
12.2023 - 10.2024
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Maintained balanced cash drawer with correct money values and accurate documentation.

Sales Associate

Five Below
03.2022 - 02.2023
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Solved customer challenges by offering relevant products and services.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Managed efficient cash register operations.

Receptionist

Yagerplasticsurgery
01.2019 - 01.2022
  • Answered phone promptly and directed incoming calls to correct offices.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.
  • Maintained confidentiality of information regarding clients and company.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Organized, maintained and updated information in computer databases.
  • Helped office staff prepare reports and presentations for internal or client-related use.
  • Handled assignments independently with good judgement and critical thinking skills.

Education

High School Diploma -

Benjamin N Cardozo
Bayside, NY

Skills

  • Instrument preparation
  • Medical records management
  • Sterilization techniques
  • Surgical setup
  • Dental staff support
  • Dental radiography
  • Strong writing and verbal skills
  • Dental hygiene
  • Dental records
  • Appointment scheduling
  • Dental office administration
  • Dental staff assistance
  • Instrument selection
  • Taking X-rays
  • Disinfecting rooms and equipment
  • X-ray processing
  • Dental procedure preparation
  • Dental terminology
  • HIPAA compliance
  • Office management
  • Scheduling appointments
  • Information protection
  • Multi-line telephone systems
  • Reception desk management
  • Documentation and reporting
  • File management
  • Data entry
  • Phone etiquette
  • Greeting and seating clients
  • Customer and client relations
  • Positive and professional

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Dental Assistant

Roosevelt Field Dental
10.2024 - Current

Cashier

Omega Diner & Cafe
12.2023 - 10.2024

Sales Associate

Five Below
03.2022 - 02.2023

Receptionist

Yagerplasticsurgery
01.2019 - 01.2022

High School Diploma -

Benjamin N Cardozo

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Daniela velasquez