Heidi Tavarez
Gonzales,CA
Summary
Results-driven Assistant Store Manager known for high productivity and efficient task completion. Possess specialized skills in inventory management, staff training and development, and sales strategy implementation. Excel at leadership, communication, and problem-solving to enhance team performance and achieve store objectives. Committed to fostering positive customer experiences while driving business growth.
Overview
20
20
years of professional experience
Work History
Assistant Store Manager
Longs Drug Store
Salinas, CA
12.2000 - 01.2007
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Maintained inventory by checking merchandise to determine levels.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Received and processed incoming shipments of merchandise.
- Updated products with new pricing or temporary promotion signs to increase sales.
Customer Service Cashier
Seven Eleven
Salinas, CA
12.1998 - 11.1999
- Greeted customers and provided friendly customer service.
- Balanced cash drawers at the end of each shift.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
Assistant Store Manager
Michaels Arts and Crafts
Salinas, CA
03.1987 - 11.1989
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Provided guidance and support to team members on best practices in the workplace.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Recruited, trained and supervised new employees.
- Managed daily banking activities such as deposits and withdrawals.
- Updated POS system with new products and promotional offers.
Education
High School Diploma -
North Monterey County High School
Castroville, CA06-1988
Skills
- Stock management
- Store Organization
- Hiring and Training
- Customer Service Management
- Cash auditing
- Mentoring and Coaching
- Inventory counting
- Communication Skills
- Reliable
- Organized
- Store Opening and Closing
- Problem-Solving
- Display Setup
- Workload prioritization
Timeline
Assistant Store Manager
Longs Drug Store
12.2000 - 01.2007
Customer Service Cashier
Seven Eleven
12.1998 - 11.1999
Assistant Store Manager
Michaels Arts and Crafts
03.1987 - 11.1989
High School Diploma -
North Monterey County High School
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