Daniela Vivanco Valdespino
Livermore,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Advanced Team Member
Chick-Fil-A
11.2020 - Current
- Responsible of training new team members in all available positions as well as explaining store policies
- Help with customer experience, ensuring accurate transactions as well as quality of service
- Provided support to crew members, facilitating quick food preparation and delivery.
- Promptly resolved customer complaints, escalating major issues to supervisor.
- Responded to customer inquiries immediately, listening thoroughly and providing individualized support for various requests.
- Managed multiple competing priorities while maintaining high levels of accuracy, organization, and professionalism under pressure.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Actively participated in regular performance evaluations, utilizing feedback constructively to drive personal growth and professional development within the role.
Volunteer
08.2016 - 08.2020
- Helped create comprehensive program to meet student eduction needs.
- Conducted surveys among service recipients to gauge satisfaction levels and identify areas needing improvement or expansion efforts.
- Contributed to strategic planning meetings, providing valuable insights based on firsthand experience with target populations.
- Managed administrative tasks such as scheduling, record-keeping, and budgeting for program success.
Las Positas Community College Tutor
Las Positas Community College
08.2016 - 12.2019
- Assisted students in improving their grades by offering tailored study strategies and personalized feedback.
- Assisted struggling students in developing essential study habits, leading to significant improvements in academic performance over time.
- Collaborated with faculty members to identify areas of improvement for individual students and develop targeted action plans.
- Administered standardized tests to assess student strengths and weaknesses.
- Used variety of teaching methods to successfully help wide range of students.
- Supported college-bound students with application processes, essay writing guidance, and scholarship research assistance.
- Taught students remotely using online video chat platform and other delivery channels.
- Contributed to the development of campus-wide academic programs aimed at promoting a culture of continuous learning among the college community.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Led tutoring workshops for groups of students with related tutoring needs.
Teacher's Assistant
Dublin High School
01.2015 - 08.2016
- Mentored and tutored individual students needing additional help.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Handled class records for attendance, assignment grades and course participation scores.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Provided instructional support to students unable to attend regular classes.
Education
B.S Biomedical Engineering - Engineering Technology
San Jose State University
San Jose, CA05.2025
Las Positas Community College
12.2020
Skills
- Progress Reporting
- In-Class or At-Home Support
- Math and Science Expertise
- Individualized Learning Plans
- Interpersonal relationship building
- Organization and Planning
- Scientific method understanding
- Microsoft Excel/ Microsoft Word
- SolidWorks
- Python
- Writing skills
Volunteer Experience
Las Positas Community Collage Tutor, Tutor in Math, Statistics and English to groups and to individuals
Languages
Spanish
Native or Bilingual
French
Limited Working
Timeline
Advanced Team Member
Chick-Fil-A
11.2020 - Current
Volunteer
08.2016 - 08.2020
Las Positas Community College Tutor
Las Positas Community College
08.2016 - 12.2019
Teacher's Assistant
Dublin High School
01.2015 - 08.2016
Las Positas Community College
B.S Biomedical Engineering - Engineering Technology
San Jose State University
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