Daniel A. Walker
Allen,TX
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Specialist
HEB Grocery Store
08.2023 - Current
- Devised and implemented processes and procedures to streamline operations.
- Educated staff on organizational mission and goals to help employees achieve success.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Responded to customer requests for products, services, and company information.
- Performed meat inspections and checked temperature environment to maximize food safety.
Market Manager
Flurry's Market
09.2021 - 02.2023
- Liaised between senior management and front-line team members to implement effective changes and revitalize market growth.
- Networked in market to build partnerships and connections with prospects.
- Traveled to customer sites to demonstrate products, answer questions and close contracts.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Assistant Market Manager
TJ's Seafood
08.2015 - 10.2021
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Oversaw catering orders to verify accuracy and completeness.
- Followed food safety practices and sanitation guidelines.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
High School Diploma -
Blue Valley West
Stilwell, KS05-2009
Skills
- Crisis response planning
- Maintenance and repair
- Business reporting
- Operational enhancement
- Root-cause analysis
- Coaching and mentoring
- Knowledge sharing
- Vendor relations
Certification
Learn 2 Serve Food Handler Certification
Effective date (03-2023)
Certification number: L2S-TX-FH-000028317643
Timeline
Specialist
HEB Grocery Store
08.2023 - Current
Market Manager
Flurry's Market
09.2021 - 02.2023
Assistant Market Manager
TJ's Seafood
08.2015 - 10.2021
High School Diploma -
Blue Valley West
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