Daniela Weiner
Chicago,IL
Summary
Experienced Sales Associate, swiftly adapts to new situations, company cultures, and work processes. Skillful in promoting current sales, processing transactions, and handling customer complaints. A dependable employee seeking opportunities to expand skills and contribute to company success. Considered hardworking, ethical, and detail-oriented.
Overview
8
8
years of professional experience
Work History
Educator
Lululemon Lincoln Park
Chicago, IL
04.2022 - Current
- Provide exceptional customer service and personalized product recommendations.
- Educate and guide guests on Lululemon's products, including technical features and benefits.
- Represent the Lululemon brand values and culture while interacting with guests.
- Contribute to maintaining the store's visual presentation through merchandising and restocking.
Food Blogger & Food Photographer
The Gluten Free Austrian
Chicago, IL
10.2020 - Current
- Develops gluten-free recipes for blog as well as for national brands (such as King Arthur Flour, Domino Sugar, Plugra Butter)
- Utilized SEO best practices to increase blog visibility and organic search traffic.
- Promotes published content across social media channels to drive traffic and engagement.
- Customizes brand message to reach and capture target audience interest and drive engagement
Wholesale Sales Representative
Local Foods Connection
Chicago, IL
10.2019 - 11.2020
- Provided superior service to customers by quickly responding to requests, suggestions, and concerns
- Followed up on sales leads to establish new accounts for wholesale orders
- Negotiated pricing with vendor suppliers to fit customer's budget and generate maximum gross profit
- Identified prospect needs and develop appropriate responses along with information on suitable products and services
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings
- Contacted regular and prospective customers to demonstrate products, explain product features, and solicit orders
- Developed marketing content such as recipes, photos, promotional materials, and advertisements for social media (Lockdown 2020)
- Engaged online audiences by placing a strong focus on sales process support and responding to inquiries and comments timely and knowledgeably (Lockdown 2020)
Sales Promoter
Barry Callebaut
Chiccago, IL
11.2016 - 10.2019
- Organized and demonstrated in-depth product training and presentations at distributors in the Chicago Area (Chef's Warehouse, Sysco, Fortune Fish).
- Extensive one on one training during ride-along with team members of distributors to help them gain knowledge on how to sell and upsell Barry Callebaut products to their customers.
- Presented informational sales presentations to potential customers to build strong, trusted client relationships and boost product sales.
- Represented the company at Trade Shows to acquire leads, interact with existing customers, and network with industry professionals
- Taught Chocolate 101 classes at Culinary Schools and colleges to introduce future pastry chefs to the Barry Callebaut product line
- Build long-term customer relationships, visit customers on-site, advise on purchases and promotions, address their concerns, and worked with internal teams to resolve customer problems
- Made 8-12 customer inquiries per day via phone, email, and in-person, addressing customer needs, solving problems, and providing new product information
- Converted major accounts from competitor products to Barry Callebaut product line
- Communicated with and supported sales, marketing, and administrative teams on a daily basis
Education
Associate of Arts - Culinary Arts
The Illinois Institute of Art - Chicago
Chicago, IL05-2008
Bachelor of Science - Nursing
Ausbildungszentrum West
Innsbruck, Austria05-2002
Skills
- Client relations
- Creative development
- Product guidance
- Problem-solving
- Calm demeanor
- Conflict resolution
- Service-oriented
- Strong communication
- Task prioritization
Timeline
Educator
Lululemon Lincoln Park
04.2022 - Current
Food Blogger & Food Photographer
The Gluten Free Austrian
10.2020 - Current
Wholesale Sales Representative
Local Foods Connection
10.2019 - 11.2020
Sales Promoter
Barry Callebaut
11.2016 - 10.2019
Associate of Arts - Culinary Arts
The Illinois Institute of Art - Chicago
Bachelor of Science - Nursing
Ausbildungszentrum West