Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Daniela Winters

San Marcos,TX

Summary

Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

Plucker Wing Bar
10.2021 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Sales Associate

World Market Cost Plus
08.2021 - 05.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Sales Associate

American Eagle Outfitters, Inc
08.2020 - 04.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Education

High School Diploma -

Stony Point High School
Round Rock, TX
05.2022

Skills

  • Food Safety Oversight
  • Process Payments
  • Pos Operation
  • Menu Memorization
  • Guest Relations Management

Certification

  • TABC Training complete
  • Food Handlers certification

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Server

Plucker Wing Bar
10.2021 - Current

Sales Associate

World Market Cost Plus
08.2021 - 05.2022

Sales Associate

American Eagle Outfitters, Inc
08.2020 - 04.2021

High School Diploma -

Stony Point High School

Similar Profiles

CREATE PROFILE
Daniela Winters