Daniela Zarzoza
Martinez,GA
Summary
Dedicated Logistics Manager contributing solutions to performance issues and high freight costs. Knowledgeable in new employee training and safety procedures. Offers a successful career history comprising more than four years.
Developed key skills in fast-paced logistics environment, focusing on process optimization and team coordination. Demonstrated ability to manage complex supply chains and improve operational efficiency. Seeking to transition into new field leveraging these transferrable skills for impactful results.
Logistics professional with proven track record in managing end-to-end supply chain processes and delivering impactful logistical solutions. Well-versed in inventory control and distribution management, ensuring seamless operations. Strong focus on team collaboration and adaptability, with skills in resource coordination and strategic planning.
Overview
7
7
years of professional experience
Work History
Logistics Management Supervisor
Davis Courier Service
07.2023 - Current
- Coordinated seamless international shipments, navigating customs regulations and documentation requirements for smooth transit.
- Evaluated vendor performance regularly, taking corrective action when necessary to ensure optimal service levels were maintained consistently.
- Collaborated with sales teams to forecast demand accurately and ensure adequate inventory levels were maintained at all times.
- Negotiated favorable contracts with freight carriers, achieving significant cost savings without compromising service levels.
- Enhanced supply chain visibility, utilizing advanced tracking software to monitor shipments in realtime.
- Conducted thorough analyses of supply chain processes, identifying opportunities for optimization and cost reduction.
Logistics Manager
CTL FORWARDING LLC
09.2019 - 06.2023
- Reviewed and negotiated contracts with carriers to optimize shipping costs.
- Created and enforced detailed organization processes to increase quality and service standards.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
- Reviewed established business practices and improved processes to reduce expenses.
- Kept corporate departments and customers updated on critical shipments.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
Customer Service Representative
Tornado Bus Company
02.2018 - 09.2019
- Developed and updated databases to handle customer data.
- Maintained up-to-date knowledge of product and service changes.
- Responded proactively and positively to rapid change.
- Delivered prompt service to prioritize customer needs.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Promoted available products and services to customers during service, account management, and order calls.
- Educated customers about billing, payment processing and support policies and procedures.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Utilized customer service software to manage interactions and track customer satisfaction.
Education
Associate of Business Administration - Business Administration
Texas A&M International University
02.2016
GED -
Laredo Community College
Laredo, TX02.2014
No Degree - Nursing Education
Universidad Autonoma De Tamaulipas
07.2008
Skills
- Policy and Procedure Adherence
- Domestic Freight Management
- Inventory Supplies
- Product Management
- Safety Standards
- Shipping and Receiving
- Import and Export Operations
- Traffic Management
- Carrier Negotiations
- Client Needs Assessment
- Storage Oversight
- Strategic Initiatives
- Compliance Optimization
- Supply Positioning
- Team Management
- Freight Cost Reporting
- Route Optimization
- Transportation Activity Management
- Fleet Dispatching
- Warehouse Operations
- Operational Management
- Logistics Oversight
- Daily Operations Management
- Incoming Shipments Review
- Conveyor Systems
- Outgoing Shipments Oversight
- Budget Planning
- Continuous Improvement Projects
- Reverse Logistics
- Billing Systems
- Supply Chain Solutions
- Vendor Relationship Management
- Inventory Audits
- Operations Control
- Receiving Oversight
- Shipping Activity Oversight
- Regulations Compliance
- Oversee Distribution
- Data Interpretation
- Corporate Logistics
- Staff Development
- Development Management
- Improvement Recommendations
- Product Transportation
- Manage Distribution Center
- Distribution and Warehousing
- Establish Rates
- Logistics Processes Planning
- Materials Monitoring
- Replacement Orders
- Resolve Customer Issues
- Business Workflows
- Coordinate Transportation
- Supply Chain Performance Management
- Profit and Loss Management
- Cost Control
- Logistics Integrations
- Hazardous Material Tracking
- Transport Scheduling
- Warehouse Inspections
- Emergency Operating Procedures
- Warehouse operations
- Logistics analysis
- Transportation management
- Shipping coordination
Languages
English
Professional Working
Spanish
Full Professional
Education
Mexico City,Laredo, TX,Laredo
Contact
Laredo, TX 78046
Timeline
Logistics Management Supervisor
Davis Courier Service
07.2023 - Current
Logistics Manager
CTL FORWARDING LLC
09.2019 - 06.2023
Customer Service Representative
Tornado Bus Company
02.2018 - 09.2019
GED -
Laredo Community College
No Degree - Nursing Education
Universidad Autonoma De Tamaulipas
Associate of Business Administration - Business Administration
Texas A&M International University
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