DANIELA AIDE CONTRERAS LOPEZ
Maize,KS
Summary
Reliable and detail-oriented manufacturing professional with experience in automotive wiring harness assembly and additional experience in customer service. Skilled in following standardized work instructions, meeting production goals, maintaining quality standards, and working safely in fast-paced manufacturing environments. Strong work ethic, dependable attendance, and committed to continuous learning. GED graduate, currently attending English language classes.
Overview
1
1
Certification
4
4
years of professional experience
Work History
PRODUCTION OPERATOR
Yazaki Corporation
Durango, México
07.2019 - 01.2022
- Met daily production goals while working efficiently in a fast-paced setting.
- Conducted inspections ensuring accuracy, safety, and compliance with production requirements.
- Executed routine inspections and maintenance of machinery and tools, ensuring reliability and operational readiness.
- Assembled automotive electrical wiring harnesses following detailed instructions and strict quality standards.
- Collaborated effectively with team members to achieve production targets.
- Upheld clean, organized, and safe work environment to support operational efficiency.
- Demonstrated punctuality, responsibility, and strong attention to detail.
CUSTOMER SERVICE PHONE AGENT
Atel Soluciones - Call Center And Customer Service
Durango, México
07.2018 - 12.2018
- Assisted customers with mobile service plans, billing questions, and account updates, ensuring satisfaction with services.
- Provided professional, respectful, and solution-focused customer service.
- Handled customer concerns with patience, clear communication, and problem-solving skills.
- Addressed customer concerns with patience, clear communication, and effective problem-solving to enhance customer experience.
- Resolved customer inquiries via phone, email, and live chat support, providing timely solutions to enhance customer satisfaction.
- Trained new staff on company's customer service policies and procedures.
Education
English language classes
Next Step
Wichita, KSGED -
Next Step Alliance
Wichita, KSSkills
Manufacturing Operations
Assembly and Production
Quality Inspection
Safety Compliance
Standard Operating Procedures
Process Optimization
Production Support
Attention to Detail
Team Collaboration
Problem Solving
Reliable and Punctual
Certification
GED, 05/01/26, Next Step Alliance, 3351 N Webb Rd #8123, Wichita, KS, 67226
Timeline
PRODUCTION OPERATOR
Yazaki Corporation
07.2019 - 01.2022
CUSTOMER SERVICE PHONE AGENT
Atel Soluciones - Call Center And Customer Service
07.2018 - 12.2018
English language classes
Next Step
GED -
Next Step Alliance