Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Daniela Garcia

Chicago,IL

Summary

Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.


Overview

5
5
years of professional experience

Work History

Human Resources Specialist

Clean Tec Outsourcing
03.2023 - Current
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
  • Oversaw and managed hiring process and assisted human resources.
  • Resolved employee complaints and grievances successfully through mediation and collaboration.
  • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
  • Reviewed and screened applicant resumes to identify qualified candidates.

Lead Aeroméxico

Quantem Aviation Services
07.2021 - 10.2022
  • Coached team members in techniques necessary to complete job tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Oversaw ticketing, gate and ramp services.
  • Monitored security and maintained operational protocols.
  • Instructed passengers on safety and emergency procedures and answered all passenger inquiries.
  • Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities.
  • Maintained up-to-date knowledge of airline policies and procedures to provide top-quality service.
  • Rescheduled flights, issued refunds and assisted passengers with alternative travel arrangements.

Quality Control Supervisor

Clean Tec
07.2019 - 07.2021
  • Enhanced product quality by implementing rigorous inspection processes and protocols.
  • Streamlined production efficiency by optimizing quality control procedures for maximum output.
  • Improved supplier relationships through consistent communication and feedback on product specifications.
  • Identified areas of improvement, implementing necessary changes to enhance overall product quality.

Lead Stocker

Walmart
07.2019 - 06.2021
  • Enhanced inventory management by implementing efficient stock rotation and storage procedures.
  • Streamlined warehouse operations for improved productivity by optimizing organization and layout of storage areas.
  • Improved employee performance by providing comprehensive training on effective stocking methods and safety protocols.

Education

No Degree - Human Resources Management

International Business Management Institute
Online
11.2023

High School Diploma -

Windermere High School
Windermere, FL
05.2019

Skills

  • Benefits and compensation
  • Candidate Sourcing
  • FAA regulations
  • Customer service management
  • Boarding gate procedures
  • Employee training
  • Computer terminal operations
  • Teamwork and Collaboration
  • Multitasking Abilities

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Human Resources Specialist

Clean Tec Outsourcing
03.2023 - Current

Lead Aeroméxico

Quantem Aviation Services
07.2021 - 10.2022

Quality Control Supervisor

Clean Tec
07.2019 - 07.2021

Lead Stocker

Walmart
07.2019 - 06.2021

No Degree - Human Resources Management

International Business Management Institute

High School Diploma -

Windermere High School

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Daniela Garcia