Daniela Gisel Ordonez Nunez
San Francisco,CA
Summary
Motivated and adaptable professional with a strong foundation in office administration, customer service, and computer proficiency. Experienced in utilizing various software programs, including word processing software, Google Docs, and email platforms. Quick to learn and adapt to new technologies and systems as required.
Overview
1
1
year of professional experience
Work History
Shift Lead
Pier 39 Partner LLC
09.2022 - 05.2023
- Successfully completed opening and closing procedures to ensure smooth daily operations
- Provided coaching and training to employees, effectively managing daily work assignments to optimize performance
- Addressed and resolved customer complaints, escalating issues to senior management when necessary
- Conducted inventory counts, resolved discrepancies, and maintained accurate system records
- Trained staff in upselling techniques to consistently meet and exceed revenue targets.
Secretary
Stone Time Evolution
01.2022 - 12.2022
- Managed incoming calls, providing information, taking messages, or transferring calls to appropriate personnel
- Maintained an organized filing system for both paper and electronic documents
- Coordinated office communications, including responding to emails and interfacing with clients
- Ordered and managed office supplies to maintain optimal inventory levels
- Scheduled and managed employment rosters and shifts.
Education
Working towards obtaining my GED -
Mission High School
San Francisco, CA01.2021
Skills
- Office Administration
- Customer Service
- Reading Comprehension
- Bilingual: English/Spanish
- Research Strategies
- Teamwork
- Computer Proficiency
- Patience
- Listening Skills
- Positive Attitude
References
Available upon request
Timeline
Shift Lead
Pier 39 Partner LLC
09.2022 - 05.2023
Secretary
Stone Time Evolution
01.2022 - 12.2022
Working towards obtaining my GED -
Mission High School
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