Daniela M Rodriguez Mora
North Bergen,NJ
Summary
At Burlington Coat Factory, I spearheaded loss prevention strategies, significantly reducing theft through innovative surveillance and risk management. My adeptness in CCTV systems and exceptional interpersonal skills fostered a culture of accountability and teamwork, enhancing store security and client trust.
Overview
2
2
years of professional experience
Work History
Loss Prevention Specialist
Burlington Coat Factoy
04.2023 - Current
- Identified company resources, determined client risk factors and promoted solutions to establish solid client base.
- Conducted thorough investigations of suspected internal and external theft cases, leading to increased resolution rates.
- Enhanced store security through regular surveillance and monitoring activities.
- Decreased instances of theft by implementing comprehensive loss prevention strategies.
- Analyzed store layout for potential vulnerabilities, recommending improvements to reduce opportunities for theft.
- Provided excellent customer service while maintaining vigilance for potential theft or suspicious behavior.
- Installed and maintained covert security equipment.
- Reviewed and updated store security policies and procedures.
- Developed targeted strategies for high-risk merchandise areas, minimizing losses due to theft or damage during transport or display.
- Assisted in the apprehension and prosecution of shoplifters, deterring future incidents.
- Trained new employees on company loss prevention protocols, contributing to a culture of accountability and vigilance.
- Facilitated strong communication between store staff and loss prevention team, fostering awareness and cooperation among all personnel.
- Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
- Developed and maintained courteous and effective working relationships.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Built solid client base by identifying company resources, determining client risk factors and delivering risk management solutions.
- Built strong partnerships by gaining customer trust for implementation of viable loss control strategies.
- Completed loss control surveys for underwriting information and evaluation.
Education
Master Of Criminal Justice - Criminal Justice
Hudson County Community College
Union City, NJSkills
- Risk management
- Incident reporting
- Policy enforcement
- Internal theft prevention
- Access control management
- Asset protection
- Surveillance techniques
- Loss prevention strategies
- Theft deterrent plans
- Investigation and interrogation
- Staff training
- Security measures
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Active listening
- Adaptability and flexibility
- Decision-making
- Effective communication
- Relationship building
- Team building
- Task prioritization
- Self motivation
- Interpersonal skills
- Analytical thinking
- Conflict resolution
- Emergency management
- Goal setting
- Risk assessment
- Professionalism
- Interpersonal communication
- Strategic planning
- Security protocols
- Time management abilities
- Adaptability
- Continuous improvement
- Problem-solving aptitude
- Performance management
- Fraud prevention
- Fraud detection
- Employee coaching
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Loss Prevention Specialist
Burlington Coat Factoy
04.2023 - Current
Master Of Criminal Justice - Criminal Justice
Hudson County Community College
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