Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations.
Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Patient-oriented nurse with 15 years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Office Manager
Detroit HVAC Inc.
11.2019 - Current
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained computer and physical filing systems.
Calculated deductions and processed payroll for employees.
Prepared and filed accurate and timely payroll tax returns and other related reports to comply with tax laws and regulations.
Registered Nurse
Ascension Providence Rochester Hospital
03.2005 - 11.2019
Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
Reduced hospital readmissions through effective discharge planning, patient education, and follow-up care coordination.
Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Streamlined medication administration processes for increased safety and accuracy during busy shifts.
Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
Charge Nurse role
Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
Implemented medication and IV administration, catheter insertion, and airway management.
Provided direct patient care, stabilized patients, and determined next course of action.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
Administered medications via oral, IV, and intramuscular injections and monitored responses, including managing cardiac intravenous drips
Sheath removal post percutaneous coronary intervention
Patient care for post cardiac catheterization procedures, post pacemaker implants, post gastric bypass
ACLS and BLS Certified
Registered Nurse
Health Providers Choice
11.2004 - 03.2005
Provided direct patient care
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Patient advocate / teaching
Ensured dignity / respect in treatment
Consulted with physicians regarding patient care
Registered Nurse
William Beaumont Hospital
02.2004 - 11.2004
Provided direct patient care
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Patient advocate / teaching
Ensured dignity / respect in treatment
Consulted with physicians regarding patient care
Pharmacy Technician
William Beaumont Hospital
01.2001 - 01.2004
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Streamlined prescription processing with accurate data entry and verification of patient information.
Prepared IV / TPN solutions
Delivered medications to nursing units
Education
Bachelor of Science - Nursing
Rochester University
Rochester Hills, MI
07.2013
Associate of Science - Nursing
Macomb Community College
Warren, MI
10.2003
Skills
Employee Supervision / customer service / billing / payroll
Patient Management
Precepting
Nursing staff leadership
Chart updating
Medical assessment / Critical Care / Patient Monitoring
Emergency Response
Medical Recordkeeping
Performing EKGs / telemetry monitoring
ACLS and BLS certified
Certification
Licensed Registered Nurse - Obtained in Michigan in 2004
Authorization Coordinator at Detroit Medical Center- Detroit Receiving HospitalAuthorization Coordinator at Detroit Medical Center- Detroit Receiving Hospital