Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniel B. Jackson

Phoenix,AZ

Summary

Being an athlete my entire life, Two-time state champion in football. Two-time state qualifier in track & field. I have developed the very necessary skills of working hard and punctuality in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day. While also being conditioned in various team building support groups acquiring over 100+ community service hours.

Overview

10
10
years of professional experience

Work History

Service Director

American Income Life Insurance Company
Phoenix, AZ
05.2024 - Current
  • Researched and analyzed community needs to determine program directions and goals.
  • Identified opportunities for cost savings through process optimization initiatives while ensuring quality levels remain high.
  • Developed strategies to improve customer satisfaction, reduce response time and increase efficiency of service delivery.
  • Acted as consultant to community programs by interpreting regulations and policies.
  • Explained benefits and advantages of different product and service offerings to customers.

Sales Associate

Showcase Honda
Phoenix, AZ
08.2023 - 03.2024
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Built relationships with customers to encourage repeat business.
  • Demonstrated product features and benefits for customers' needs.
  • Developed promotional strategies to increase sales volume.
  • Attended weekly team meetings to review performance goals and objectives.

Picker & Packer

Amazon
Cleveland, OH
03.2021 - 10.2022
  • Outperformed team of 10 by 20%
  • Consistently surpassed daily target goal by 13%
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.

Sales Associate

Journeys Shoes
Akron, OH
05.2020 - 01.2021
  • Top sales associate selling 18% more shoes then closet associate
  • Exceeded store goal by 25%
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Worked with fellow sales team members to achieve group targets.

Student Ambassador

Indiana University of Pennsylvania
Indiana, PA
05.2018 - 08.2018
  • Worked with other student ambassadors to plan, organize and evaluate programming to meet student needs.
  • Gave daily tours of campus for prospective students and families, pointing out buildings and detailing student life and activities.
  • Supported new students by providing directional information and participating in orientation.
  • Generated excitement for prospective students through workshops, presentations and sharing first-hand experiences.

United Baptist Church Youth Group Leader

United Baptist Church Of Akron
Akron, OH, OH
12.2014 - 07.2017
  • Organized various outings and activities to promote Christian fellowship.
  • Led discussions and facilitated games and activities to demonstrate values and morality.
  • Fostered relationships with students, and provided counseling on personal and spiritual issues.
  • Coordinated and led meetings to provide opportunities for youth to discuss various aspects of lives in safe, supportive environment.
  • Designed and executed volunteer events for entire youth ministry to give back to community.

Education

High School Diploma -

Archbishop Hoban High School
Akron, OH
05.2017

Some College (No Degree) - Business Management

Indiana University of Pennsylvania
Indiana, PA

Skills

  • Customer-focused
  • Vehicle product knowledge
  • Positive and professional
  • Product sales
  • Reliable and Punctual
  • Dependable and Responsible
  • Adaptable
  • Enthusiastic
  • Skilled problem solver
  • Trend Analysis
  • Team leadership
  • Training and mentoring
  • Public speaking

Timeline

Service Director

American Income Life Insurance Company
05.2024 - Current

Sales Associate

Showcase Honda
08.2023 - 03.2024

Picker & Packer

Amazon
03.2021 - 10.2022

Sales Associate

Journeys Shoes
05.2020 - 01.2021

Student Ambassador

Indiana University of Pennsylvania
05.2018 - 08.2018

United Baptist Church Youth Group Leader

United Baptist Church Of Akron
12.2014 - 07.2017

High School Diploma -

Archbishop Hoban High School

Some College (No Degree) - Business Management

Indiana University of Pennsylvania
Daniel B. Jackson