Software Engineering Manager experienced in machine learning, web development, and automation. Adept at developing front-end architecture, building cohesive teams, scoping and estimating projects. Always reliable, forthright, and friendly.
Overview
16
16
years of professional experience
7
7
years of post-secondary education
Work History
Engineering Manager
Achieve
Tempe, AZ
01.2021 - Current
Managing nineteen Engineers across Digital Enrollment, Customer Dashboard, and Automated Underwriting teams with support of three amazing Tech Leads.
Collaborating with Product, QA, and Design teams throughout Agile SDLC to scope, design, develop, release, and maintain n dozen services built with JavaScript (React, Next.js, Express, Apollo GraphQL, Kafka) running on Google Cloud Platform and managed with Helm and Terraform.
Interviewed over 80 candidates resulting in 15 hires, and refined our candidate experience with Talent Acquisition.
Realized cost savings of $400,000 through decommissioning unused services and databases, migrating off of legacy APIs, and streamlining teams.
Achieved 92% favorability rating in Achieve Employee Engagement Survey.
Senior Engineer
American Express
Phoenix, AZ
5 2018 - 12.2020
Led development of Amex for Developers, American Express' Developer Portal.
Coached team members in their career growth through training sessions, code reviews, and projects, as well as raising visibility of their achievements.
Took accountability for design, development, and operation of customer-facing applications.
Participated in recruitment activities for A4D team and American Express Technology organization at large.
Managed multiple JIRA Projects including workflow and project configuration, backlog refinement, and story creation.
Created detailed reports on engineering activities and findings
Senior Application Developer
Discover Financial Services
Phoenix, AZ
09.2016 - 05.2018
Developed and maintained internal applications for tracking call center performance, incentive, customer satisfaction, and compliance using HTML5, Sass, and JavaScript (Node.js Express, React, Redux, ES2015, Babel, and Webpack), and MySQL.
Developed and deployed microservice that provides SSO authentication and authorization to internal apps using OpenID Connect / OAuth 2.0, Passport.js, and JWT's.
Trained team on Git Code Collaboration, established Code Style Guidelines enforced with ESLint, mentored team members in modern web application development, onboarded new team members, and maintained Developer Standards documentation.
Improved team development efficiency through creation and maintenance of project templates, middleware libraries, and common React components.
Developed Jenkins Pipeline Jobs for automating our build processes including securely deploying applications to production using Vault secrets, running unit tests and reporting build status on GitHub PR's, and configuring Cloud Foundry Services and environment variables from JSON.
Managed JIRA Projects including workflow and project configuration, backlog refinement, and story creation.
Excellence Award Winner for contributions made to instrumenting Node.js applications with AppDynamics
Senior Software Engineer
Nextiva
Scottsdale, AZ
09.2015 - 09.2016
Developed CRM web application using HTML5, Sass, and JavaScript (React, Redux, ES2015, Babel, and webpack).
Utilized CI/CD tools (Jenkins, Vagrant, and Ansible) to maintain reproducible environments, report build statuses on BitBucket pull requests, and archive clean builds of application for deployment to development and staging.
Orchestrated front-end development effort around creating reusable React components framework, styles, and icons intended to increase developer efficiency and ensure consistent user experience across products.
Senior Software Engineer
Workiva
Scottsdale, AZ
06.2014 - 09.2015
Developed web application for aggregating business content using HTML5, Sass, Dart, and JavaScript (AngularJS and React).
Created unit and functional test suites using Jasmine, Karma, and Intern.
Successfully developed, deployed, and maintained Binders v2.0, Workiva's first product implemented in Dart.
Lead Mobile Developer
NPL Construction
Phoenix, AZ
12.2012 - 05.2014
Developed web and mobile (iPad) applications using HTML5, CSS, and JavaScript (AngularJS, Backbone, jQuery, PhoneGap) to improve efficiency and transparency of field operations.
Implemented backend REST services using Node.js (Express) that provided access to data in MS SQL Server, MongoDB, and SAP databases.
Provided Tier 4 support for developed applications and worked with Help Desk team to resolve user issues.
Delivered time management applications to NPL's Foremen and Superintendents which converted paper-based processes into digital ones.
Product Manager
GlobalMed
Scottsdale, AZ
11.2010 - 12.2012
Managed multiple software products ranging from stand-alone C#/.NET applications to secure cloud-based DICOM PACS applications.
Estimated project timelines, worked to define project scope, and reported team's progress, success, and issues to stakeholders.
Drove FDA 510k process for Class II image archiving software by conducting hazard analysis and authoring project plans, requirements specifications, design documents, test plans, and validation / verification documents.
Coordinated efforts of Engineering, Production, Marketing, Sales and Support teams to bring products to market and support them throughout full SDLC.
Assistant Research Technologist
Biodesign Institute
Tempe, AZ
04.2008 - 07.2010
Developed and maintained C#/.NET desktop applications for controlling experiments using programmable automation controllers and underlying analog and digital devices with on-time delivery to researchers in 16 months.
Education
Nanodegree - Machine Learning
Udacity
Mountain View, CA
07.2018 - 12.2018
Bachelor of Science - Computer Science And Physics
Arizona State University
Tempe, AZ
08.2001 - 12.2007
Skills
Team Leadership
TypeScript
React
Nextjs
Nodejs
Git
SQL
GCP
Kubernetes
Machine Learning
TensorFlow
Python
Timeline
Engineering Manager
Achieve
01.2021 - Current
Nanodegree - Machine Learning
Udacity
07.2018 - 12.2018
Senior Application Developer
Discover Financial Services
09.2016 - 05.2018
Senior Software Engineer
Nextiva
09.2015 - 09.2016
Senior Software Engineer
Workiva
06.2014 - 09.2015
Lead Mobile Developer
NPL Construction
12.2012 - 05.2014
Product Manager
GlobalMed
11.2010 - 12.2012
Assistant Research Technologist
Biodesign Institute
04.2008 - 07.2010
Bachelor of Science - Computer Science And Physics