DANIEL C. FLORES
San Jose,Ca
Summary
Reliable shift lead, with 4 years of experience managing night and day operations. Excellent record of success in inventory audits, Customer Satisfaction, and overall operations. Dedicated to accurate record-keeping, worksite safety and timely issue resolution.
Overview
5
5
years of professional experience
Work History
Security Guard
Illyria Security
Sunnyvale, CA
04.2023 - 11.2023
- Responded quickly to emergency situations to assess and deflect issues.
- Completed full building and grounds patrols to spot and investigate concerns.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Shift Lead
DashMart
San Jose, CA
04.2021 - Current
- Maintained and prioritized to-do-list and followed up with employees to complete tasks on-time.
- Generated reports detailing findings and recommendations.
- Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
- Gathered, organized and input information into digital database.
- Checked for outdated and overripe grocery items and removed from inventory.
- Maintained dairy department stock level, taking products from cooler to sales floor, opening cases and stocking on shelves in appropriate locations.
- Completed regular cycle counts and inventory audits.
- Prepared reports and technical documentation of day-to-day production processes.
- Monitored employee actions for adherence to safety procedures.
- Cross-trained existing employees to maximize team agility and performance.
- Delivered feedback to decision-makers regarding employee performance and training needs.
Security Officer
Allied Universal Security Services
San Jose
10.2023 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted routine patrols to identify and mitigate potential security risks.
- Prepared detailed incident reports for management review and compliance purposes.
- Implemented access control protocols, ensuring only authorized individuals entered premises.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Education
High School Diploma -
BroadWay High School
San Jose, CA12.2011
Skills
- Forklift Operation
- Performance improvement
- Customer relationships
- Warehousing functions
- Inventory monitoring
- Can Direct a Small/Medium Team
- Menu issue resolving
- Dispatch
- Scheduling and Coordinating
- Inventory Counting
- Computer literate
- Security Guard License (armed)
Timeline
Security Officer
Allied Universal Security Services
10.2023 - Current
Security Guard
Illyria Security
04.2023 - 11.2023
Shift Lead
DashMart
04.2021 - Current
High School Diploma -
BroadWay High School