Hi, I’m
Daniel Cervantes
Logistics Process Coordinator
Chicago,IL
Summary
Accomplished Logistics Coordinator with expertise and experience best practice business to deliver best performance, efficiency and value to customers. Takes initiative and provides end-to-end solutions to create lasting value to our operation businesses. Excellent interpersonal and communication skills to establish and maintain effective relationships with internal and external stakeholders. Continuously improves safety performance and culture to promote sustainable value within utility industry. Demonstrates excellent time management techniques and organizational skills to meet business targets, perform under pressure and manage complex workload. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. All while actively promoting a diverse, equity, and inclusive work environment culture to my workforce.
Overview
14
years of professional experience
6
years of post-secondary education
Work History
Peoples Gas Light & Coke CoChicago, IL
Logistics Process Coordinator
04.2022 - Current
Job overview
- Direct supervision of 2 and 12 indirect representative employees: time management, performance reviews, maintain deadline, time keeping, safety practices, team efficiency and work expectations
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained compliance with company policies, objectives, and communication goals.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Oversight, planning and scheduling of receiving, shipping, picking, put away, return materials, coordinates physical inventories, disbursements, job site scheduling for deliveries and cleanups, along with special projects
- Interpret and perform analysis on warehousing data metrics, budget reports, dashboards, and analytics to provide the business with improvement opportunities
- Work with cross-functional teams and construction contractors to ensure efficient product flow across organizational lines
- Monitor all demand for materials to ensure efficient picking, packing, and shipping to operational customers
- Maintained overall safe work environment with safety observation reports, review with team members about company safety bulletins, and discuss near miss safety protocols to promote a target zero injury work culture
- Provided direction for quality improvement team and support groups to help operating units meet business plan objectives.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Collaborated with other leaders and executives to direct workflow and support operations.
Peoples Gas Light & Coke CoChicago, IL
Field Coordinator
12.2020 - 04.2022
Job overview
- Supervise contractor crews and ensure compliance at jobsites by conducting safety observations, verify material manufacturer standards, contract procedures, and implemented CDOT standards & regulations.
- Responsible for planning, scheduling, and assigning work to contractors to resolve and expedite CDOT request or customer complaints; proactively resolve or escalate potential problems to leader
- Prepare construction documents such as MOU, restoration reports, Open jobs, Dig permits, field project drawings on Microsoft Office
- Provide daily communication along with descriptive and visual emails to shop personnel, contractors, and construction management to ensure operational success
- Indirectly saving budgetary costs through work resolution during construction scope of work
- Prepare and overlook the completion of short cycle restoration construction projects, and thoroughly communicate with all parties involved to ensure customer satisfaction.
- Performed site visits for potential and future field locations as part of restoration planning. Along with mitigate safety hazards and report near-miss incidents and unsafe conditions on job sites
- Provided clear instructions for proper field marking and layout dimensions to construction crews before job operation.
- Create contractor schedules by coordinating with Peoples Gas customers, zone area, and general supervisors
- Develop project scope by entering customer buildings then communicate accurate work details to team
- Identify and resolve conflicts with other utilities, document resolution and/or changes utilizing MOU’s
Peoples Gas Light & Coke CoChicago, IL
Operation Apprenticeship
05.2018 - 12.2020
Job overview
- Perform successful automated reading routes by effectively navigating in the Chicagoland area using Mobile Collectors under the Itron and PCAD Software to achieve 99% completion rates
- Scheduled appointments to perform automated reading routes inside O’Hare International Airport and locating meters using map grid worksheets
- Lead GTS special projects by investigating, troubleshooting, and adjusting parameters using a FC300 on rotary and diaphragm meters/ERTs.
Peoples Gas Light & Coke CoChicago, IL
Project Worker
02.2017 - 05.2018
Job overview
- Installed ERT’s on meters, performed meter readings, performed DNP and soft close cutoff, performed inside safety inspections
- Volunteered to performed presentations alongside supervisors to potential PGL Interns about the job task, training, and experience of a utility worker.
TopHAT Logistical Solutions, LLCLake Geneva, WI
Independent Contractor
02.2013 - 06.2016
Job overview
- Completed monthly projects by planning goals, scheduling, monitor budget, conduct safety meetings, provide daily updates, and training required to achieve all task
- Motivate and engage 10 direct reports to increase efficiency, productivity, availability, safety performance and core expectations
- Operated commercial delivery trucks in accordance with company safety policies and procedures
- Provided routine fleet maintenance on heavy-duty commercial trucks & inspect lift gates including hydraulic, pneumatic, and electrical components
- Planned and forecast delivery schedules to ensure timely routine & dispatching to maximize fleet utilization and contribute to lower operating cost.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Menards IncHomer Glen, IL
Independent Contractor Driver
01.2009 - 01.2013
Job overview
- Operated commercial delivery trucks in accordance with company safety policies and procedures
- Perform routine fleet maintenance on heavy-duty commercial trucks & inspect lift gates including hydraulic, pneumatic, and electrical components
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Education
DeVry UniversityTinley Park, IL
Associate of Applied Science Business Management from Business Management
05.2009 - 05.2011
Lincoln Way Central High SchoolNew Lenox, IL
High School Diploma
2004.01 - 2008.05 (4 years & 4 months)
Skills
Logistics Management
undefinedTimeline
Logistics Process Coordinator
Peoples Gas Light & Coke Co
04.2022 - Current
Field Coordinator
Peoples Gas Light & Coke Co
12.2020 - 04.2022
Operation Apprenticeship
Peoples Gas Light & Coke Co
05.2018 - 12.2020
Project Worker
Peoples Gas Light & Coke Co
02.2017 - 05.2018
Independent Contractor
TopHAT Logistical Solutions, LLC
02.2013 - 06.2016
DeVry University
Associate of Applied Science Business Management from Business Management
05.2009 - 05.2011
Independent Contractor Driver
Menards Inc
01.2009 - 01.2013
Lincoln Way Central High School
High School Diploma
2004.01 - 2008.05 (4 years & 4 months)
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