Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
7
7
years of professional experience
Work History
Marketing & Design Coordinator
Christ Clinic
01.2025 - 07.2025
Spearhead the development of visual and written communication strategies aimed at enhancing healthcare outreach, educational programs, and donor involvement.
Work in conjunction with clinical and administrative teams to guarantee precise, HIPAA-compliant communication across both digital and print mediums.
Create promotional materials for medical events, fundraising initiatives, and patient programs, ensuring clear and professional communication.
Provide support for documentation, scheduling, and content creation associated with healthcare services, such as screenings and community clinics.
Ensure uniformity in branding while creating top-notch graphics utilizing Canva, Affinity Design, and Adobe Photoshop.
Conducted regular progress meetings with stakeholders, keeping them informed and involved in the decision-making process.
Advancement Coordinator
Christ Clinic
01.2021 - 01.2025
Facilitated the entry of donor and program data across various CRM platforms, ensuring high accuracy and meticulous attention to detail.
Engaged in grant and fundraising committees, acquiring insights into medical program development and clinical budget frameworks.
Organized communication initiatives, social media engagement, and marketing strategies, while ensuring that materials are HIPAA-compliant when applicable to clinical narratives.
Educated personnel on managing systems that handle sensitive information, guaranteeing the integrity of donor and patient support platforms.
Increased donor retention rates through personalized outreach initiatives and timely follow-up communications.
Provided administrative support to the Advancement team, ensuring smooth daily operations and timely completion of tasks.
Volunteer/Outreach Coordinator
Christ Clinic
08.2019 - 01.2021
Developed a SharePoint system to streamline internal operations, including interdepartmental communication for medical volunteers and care events.
Created video and graphic materials for outreach that featured patient narratives, necessitating an understanding of clinical workflows and consent procedures.
Assisted in managing grants and proposals related to healthcare delivery, gaining an understanding of program outcomes and their clinical implications.
Established collaborations with key stakeholders, enhancing the organization's visibility within the community.
Monitored progress towards outreach goals regularly, making adjustments as needed to ensure continued success of initiatives.
Executive Assistant
Christ Clinic
11.2018 - 08.2019
Scheduled and coordinated board-level meetings involving medical leadership and clinic operations.
Facilitated agreements for service contracts and procurement of equipment, encompassing medical devices and tools for patient care.
Answered high volume of phone calls and email inquiries.
Managed mail and documentation, which included medical correspondence and certified health-related deliveries.
Handled confidential and sensitive information with discretion and tact.
Front Desk Associate
Christ Clinic
02.2018 - 11.2018
Provided extensive patient-facing support, assisting more than 100 patients daily in a dynamic clinical setting.
Provided compassionate and attentive assistance to physically impaired patients during their entry and exit from the clinic.
Managed and refreshed patient records within the Athena.net EMR system, encompassing diagnostic codes, treatment details, and care notes.
Translated medical procedures and terminology for patients and families who speak Spanish.
Monitored and ordered clinical supplies, including PPE and basic diagnostic equipment, ensuring readiness for daily medical procedures.
Handled high-pressure situations calmly, maintaining professionalism at all times.
Organized front desk area to maintain a professional and welcoming appearance for guests.
Developed strong rapport with returning guests through attentive service and personalized interactions.
Education
High School Diploma -
Morton Ranch High School
Katy, TX
08.2013
Skills
Fluent in English and Spanish – Experienced in clinical translation
Proficient in utilizing CRM systems and EMRs for over four years
Proficient in medical terminology, basic diagnostic tools, and patient care protocols
Experience with Canva, Affinity Design, Adobe Photoshop for educational/clinical marketing
Strong knowledge of Microsoft Office and Apple media tools (Final Cut Pro X, Motion 5)
Experience handling sensitive patient records and maintaining HIPAA compliance
Front Desk Receptionist at Carepoint Health - Christ Hospital, Formally Christ HospitalFront Desk Receptionist at Carepoint Health - Christ Hospital, Formally Christ Hospital