A dependable and detail-oriented operations manager, with extensive experience in legal conveyance processes, project management, construction contracts, business operations, ERP systems, water and sewer infrastructure, safety rules and regulations, and customer relations. Employs excellent analytical and organizational skills to oversee service contracts, ensuring rules and procedures are in compliance with government regulation, and process improvement. An effective communicator with construction industry stakeholders (business owners, developers, contractor, engineers) in a time-sensitive environment. A resourceful and team-oriented supervisor, who effectively strengthens long-lasting customer relationships for a company.
Overview
25
25
years of professional experience
Work History
Contracts Manager
Bernhard MCC/ENFRA
Dallas, TX
08.2025 - 03.2026
Developed and maintained relationships with vendors, subcontractors, and clients to enhance collaboration.
Led contract administration process, streamlining workflows for improved efficiency across projects.
Supports the creation and revision of template documents for different types of real estate, construction, and finance transactions.
Performs real estate legal research for project locations.
Supports contract closing and post-closing activities, including document revisions and signature coordination.
Supports the management of all agent contracts, invoices, payment approval, and terminations.
Supports the drafting and information insertion in to agency agreements, organizes, updates, and maintains the Egnyte databases concerning agency agreements, and other project contract documents.
Retrieves documents and distributes as requested from internal clients.
Contracts Manager
RPM xConstruction, LLC
10.2022 - 05.2025
Responsible for all project contract review, including coordination with various business units and agencies to ensure compliance. Also includes review, markup, and negotiation of boiler plate contract language
Corresponds with clients regarding critical project information including, but not limited to certificate of insurance and bonding information
Provides support for Project Managers to ensure requirements and timelines are met by project start date
Requests certificates of insurance for all projects, and performance, payment, and maintenance bonds if applicable
Enrolls in CCIP, OCIP, and other 3rd party insurance programs
Provides clients with general company and project specific information when requested
Inputs critical project information into viewpoint, the company’s accounting and management software
Prepares contracts for executive signature, after due diligence on contract review, and expedites the collection of fully executed construction contracts
Ensures deadlines are met in accordance with company standards, manages high volume workload, daily emphasis on teamwork, and maintains positive relationships with clients and subcontractors
New Business Conveyance Supervisor
MIAMI-DADE WATER AND SEWER DEPARTMENT
Miami, Florida
01.2010 - 10.2022
Oversees and improves legal conveyance process that transitions ownership of newly installed water and sewer infrastructure from new businesses and residential customers to Miami-Dade County, with acquisition of utility meters and use of water and sewer facilities dependent upon efficient and timely operation of the conveyance unit
Identifies process improvement actions to streamline and simplify operations
Ensures legal documentation is accurately provided and that requirements and contract provisions are met by business owners and contractors
Reviews engineering plans and utility as-builts, as needed, in preparation for acquisition of assets for department (conveyance process), and to see the scope of work installed when processing refunds
Cross-references other county departments to discuss provisions in developer agreements, projects, budgets, databases, and other miscellaneous issues
Consults with the County Attorney's office regarding the legalities of County ownership of new utilities as it pertains to new customers
Ensures payment of credits due to building developers for installation of required oversized water and/or sewer mains
Generates monthly reports that reflect all infrastructure installed from conveyed projects
Coordinated water and sewer infrastructure legal conveyance requirements for multimillion-dollar projects, such as Marlins Stadium, Doral City Place, Brickell City Center, and Amazon Warehouse and facilities at Port of Miami.
Obtains consistent “above satisfactory” rating at performance evaluations each year.
Consistently identifies problem areas and recommends solutions that have streamlined conveyance process.
Facilitated company adoption of E-builder Construction Project Database software and assisted with training employees on usage.
Streamlined workflow.
Senior Administrative Officer
MIAMI-DADE WATER AND SEWER DEPARTMENT
Miami, Florida
01.2001 - 01.2010
Oversaw revision and updating of all rules and regulations of Miami-Dade Water and Sewer Department, in addition to various ordinances and resolutions, to be presented and approved by Board of County Commissioners
Oversaw budget preparation for department supplies
Reviewed customer refunds to ensure accuracy of research and amount
Implemented new diligent review process, resulting in savings of $1.5 million.
Education
B.S - Business Administration
FLORIDA INTERNATIONAL UNIVERSITY
Miami, Florida
05-2000
Skills
COMPUTER SKILLS
E-Builder Construction Database System, Viewpoint, Bluebeam, PeopleSoft, Geographic Information System (GIS), Enterprise Resource Planning (ERP), Adobe Acrobat, Word, Excel, Office, Teams