Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Daniele Lockridge

Shaker Heights,Ohio

Summary

Experienced Certified Affordable Housing Property Manager with experience in property management for HUD Section 8 properties, and LIHTC programs. Effectively created a great tenant community by upholding property through regular maintenance, addressing tenant issues immediately, collection 100% of the monthly rent, and reducing service cost to increase budget. Dedicated, Reliable, and able to multi-task efficiently. Demonstrated ability to optimize property management activities, improve guest service, and grow revenue.

Overview

13
13
years of professional experience
4
4

Public Housing Manager

7
7

HCV Specialist

5
5

Developing and Managing Project Based Voucher

Work History

Property Manager

AMC, LLC.
03.2024 - Current
  • The property Manager is responsible for operating the property within financial guidelines
  • To perform daily physical inspections of the property and coordinate with the maintenance team
  • Maintain direct supervision of all staff, including work schedules, the delegation of duties, and conflict resolution
  • Ensure all policies and procedures are upheld and infractions are properly reported
  • Meet leasing objectives by ensuring proper sales techniques are used including first hand leasing
  • Exercise independent judgement and discretion to handle and resolve resident requests and concerns
  • Ensure property compliance with OSHA, Fair Housing, and company safety guidelines
  • Investigate and/or report any incidents regarding the residents, employees, vendors, or others regarding the property.

Lead Asset Manager

Cuyahoga Metropolitan Housing Authority
04.2022 - 03.2024
  • The Lead Asset Site Manager is responsible for assisting with the daily operations at the high-rise or large family property
  • The Lead Asset Site Manager is responsible for site administration, ensuring that the property is operating efficiently and profitably
  • The Lead Asset Site Manager is responsible for managing all aspects of the property performance to include, but not limited to maintaining physical building operations, leasing administration, financial performance, and resident relations
  • Direct supervisor of onsite office support and maintenance staff
  • Ability to communicate and interact well with the public, applicants, residents, and staff
  • Knowledge of federal, state, and local laws, regulations, pertaining to civil disability rights
  • Familiarization with the preparation of budget, monthly statements of income, and expenses, accounts payable, account receivable, delinquencies, collections, and the ability to read and understand financial reports
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.

Affordable Housing Property Manager

Millennia Housing Management LTD
12.2020 - 03.2022
  • The Affordable Housing Property Manager is responsible for the property’s overall performance, including financial results, legal, and compliance adherence, resident satisfaction, building health and maintenance, and employee engagement
  • Collect 100% of the rent every month
  • Manage delinquencies as appropriate
  • Maintain and increase occupancy
  • Resident selection and certification to ensure all required paperwork, financial, and program eligibility is completed accurately and timely
  • Control expenses according to established budget
  • Ensure Section 8 and HUD regulations are adhered to
  • Handle tenant complaints and emergencies promptly
  • Provide excellent customer service
  • Ensure work orders are created and processed promptly
  • Conduct unit inspections, including quarterly inspections.

HCVP Occupancy Specialist

Lorain Metropolitan Housing Authority
03.2017 - 12.2020
  • The Occupancy Specialist interacts directly with participants to assist and collect information needed to process them through the Housing Choice Voucher Program
  • Conduct interviews, appointments, orientations, certificates and voucher issuance, annual reviews, amendments, contracts, and movers of the HCVP participants
  • Maintain and update participant files for continued eligibility for the HCVP program
  • Perform clerical work such as answering the phone and filing
  • Organizes and computes files to determine rent subsidy for leases, reviews all accompanying documentation
  • Compute leases/rent amounts, annual recertifications, and interim recertifications.

COCC Receptionist

Lorain Metropolitan Housing Authority
12.2011 - 03.2017
  • Greet and direct persons entering organization
  • General administration and clerical support
  • Ensure knowledge of staff movement in and out of the organization
  • Receive, sort mail, and deliveries
  • Create and maintain log of applicants, participants, and visitors.

Education

Public Administration - Public Administration

Lorain County Community College
Elyria, OH

High School Diploma - Cooperative Education

Collinwood High School
Cleveland Ohio
06.1997

Skills

  • Proficient with Yardi, Site Manager, Rent Café CRM, RealPage and On-Site
  • Proficient In Microsoft Word and Excel
  • Excellent interpersonal skills and multitasking
  • Takes initiative, and great problem-solving abilities
  • Process invoices and purchase orders

Certification

  • Housing Choice Voucher (HCVP) Specialist
  • Developing & Managing Project Based Voucher Specialist
  • Public Housing Manager
  • Customer Service Training
  • [Area of certification] Training - [Timeframe]

Timeline

Property Manager

AMC, LLC.
03.2024 - Current

Lead Asset Manager

Cuyahoga Metropolitan Housing Authority
04.2022 - 03.2024

Affordable Housing Property Manager

Millennia Housing Management LTD
12.2020 - 03.2022

HCVP Occupancy Specialist

Lorain Metropolitan Housing Authority
03.2017 - 12.2020

COCC Receptionist

Lorain Metropolitan Housing Authority
12.2011 - 03.2017

Public Administration - Public Administration

Lorain County Community College

High School Diploma - Cooperative Education

Collinwood High School

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