DANIELE SHAPIRO
Bluffton,SC
Summary
Dynamic Assisted Living Manager at Tidepointe, A Vi Community, skilled in enhancing resident satisfaction and operational efficiency. Proven track record in developing training programs and improving compliance with safety standards. Adept at building strong relationships with residents and families, ensuring quality care and engagement.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assisted Living Manager
Tidepointe, A Vi Community
Hilton Head, SC
02.2025 - 06.2025
- Reviewed incident reports submitted by staff members regarding any accidents or injuries involving residents.
- Developed marketing strategies designed to increase occupancy rates at the assisted living facility.
- Conducted assessments of potential new residents for admission into the assisted living facility.
- Collaborated with other departments to ensure a smooth transition between levels of care within the facility.
- Developed training programs for staff on topics such as customer service, infection control, emergency preparedness and safety protocols.
- Assisted in resolving customer complaints or grievances in a timely manner.
- Monitored medication administration practices for accuracy and adherence to protocols.
- Developed and maintained relationships with resident families and staff.
- Identified areas for improvement in operational procedures and implemented changes as needed.
- Participated in community outreach initiatives aimed at promoting the assisted living facility's services.
- Analyzed data from surveys conducted among residents regarding satisfaction with services provided.
Director of Nursing
Five Star Senior Living
Riverdale, NY
12.2023 - 02.2025
- Collaborated with physicians and other healthcare providers to coordinate patient care plans.
- Conducted performance evaluations for all nursing staff members and made recommendations for improvement when necessary.
- Organized educational programs for nurses such as seminars, lectures, workshops.
- Inspected medical equipment regularly to ensure it is functioning properly before use by patients or staff members.
- Created reports summarizing patient outcomes based on data collected from various sources.
- Reviewed incident reports submitted by nurses related to any adverse events that occurred during their shift.
- Implemented strategies for improving patient satisfaction scores in the nursing department on an ongoing basis.
- Resolved conflicts among staff members in a professional manner while maintaining positive working relationships.
- Monitored changes in laws and regulations related to healthcare delivery services to ensure compliance with all applicable standards.
- Attended meetings with senior management personnel to provide updates on progress of projects and initiatives being undertaken by the nursing team.
- Analyzed trends in patient care activities such as medication errors or falls within the facility.
- Facilitated communication between departments within the hospital setting to improve efficiency.
- Developed and implemented nursing policies and procedures to ensure quality patient care.
- Oversaw the daily operations of the nursing department including staffing, scheduling, budgeting, and resource allocation.
- Developed and implemented nursing policies, procedures, and protocols to ensure patient safety.
- Participated in interdisciplinary teams to discuss patient care issues or concerns and develop solutions as needed.
- Provided clinical guidance and direction to nursing staff to ensure quality care was provided in a timely manner.
CHARGE NURSE
Pine Valley Rehabilitation And Nursing
Spring Valley, NY
04.2015 - 02.2025
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Monitored nursing care, patient assessment processes and treatment implementations.
- Administered medications and treatments to patients as ordered by physician, maintaining accountability for accurate narcotic count at end of each shift.
- Collaborated with various healthcare professionals to determine specific and individualized care plan based on goals and long-term health.
- Documented information in patients' electronic medical record, relaying information to clinicians and care providers to facilitate continuity of care.
- Documented medications administered, treatments and patient procedures performed in appropriate records according to privacy requirements.
- Interacted smoothly with patients and loved ones, updated on care plans and advocated for needs.
- Cared for patients' wounds and changed dressings.
- Worked with patients diagnosed with chronic obstructive pulmonary disease (COPD), asthma, congestive heart failure (CHF), cerebrovascular accidents (CVA), diabetes or sepsis to asses needs and determine best options for care.
Resident Services Director
Atria Senior Living
Ards, NY
01.2021 - 12.2023
- Established familiarity and rapport with residents to effectively gain service feedback and understand residents' needs and preferences.
- Generated and implemented resident programs, developing weekly schedules and leveraging staff accordingly.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed design, organization and evaluation of resident services and programs according to organizational objectives and philosophy.
- Supervised day-to-day operations and activities of caregivers, intervening to issue service improvement guidance.
- Analyzed resident and caregiver feedback on residential conditions and programming to develop and initiate improvements.
- Promoted positive relations between residents and staff.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Strategized to improve resident care and satisfaction and held weekly meetings with directors to advocate for resident needs.
- Conducted tours, orientation and educational sessions for residents and families.
- Actively participated in weekly team meetings to discuss caseloads and best practices for serving clients.
Education
No Degree - LPN Program/Certificate
B.O.C.E.S.
Northport NY05.1994
Skills
- Customer Relationships
- Resident Engagement
- Status Assessments
- Drug Inventory Control
- Resident Satisfaction
- Orientating and Training
- Mobile Device Operation
- Federal Guidelines
- Resident Care Standards
- Safety Standards and Compliance
- Best Practices and Standards
- Terms Explanation and Enforcement
- Records Management Systems
- Incident report review
- Medication administration
- Conflict resolution
- Operational improvement
- Resident assessment
- Regulatory compliance
- Team collaboration
- Relationship building
- Quality assurance
Certification
- Licensed Nurse
- CPR/First Aide Certified
References
References available upon request.
Timeline
Assisted Living Manager
Tidepointe, A Vi Community
02.2025 - 06.2025
Director of Nursing
Five Star Senior Living
12.2023 - 02.2025
Resident Services Director
Atria Senior Living
01.2021 - 12.2023
CHARGE NURSE
Pine Valley Rehabilitation And Nursing
04.2015 - 02.2025
No Degree - LPN Program/Certificate
B.O.C.E.S.
Similar Profiles
Zoe CorbettZoe Corbett
Barber at Community VI BarbershopBarber at Community VI Barbershop
Patty CelayaPatty Celaya
Personal Assistant at Vi Retirement CommunityPersonal Assistant at Vi Retirement Community
Stephen GatesStephen Gates
Maintenance Technician at Tide Pointe Vi CommunityMaintenance Technician at Tide Pointe Vi Community
Laura PiersLaura Piers
Dietitian at Memorial Health University Hospital Children’s Wellness ProgramDietitian at Memorial Health University Hospital Children’s Wellness Program
Garrett MooreGarrett Moore
Bartender Shift Manager at Burnt Church DistilleryBartender Shift Manager at Burnt Church Distillery