Daniele Taylor

Trainer new Hires

Customer Service

Waiting on guest

Manager on Duty

Trainer new Hires

Merchandising

Customer Service

Opening the store

Closing the store

Dropping off deposits

Opene

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours; night, weekend, and holiday shifts.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Maintained energy and enthusiasm in fast-paced environment.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Developed and maintained courteous and effective working relationships.
• Maintained excellent attendance record, consistently arriving to work on time.
• Served customers and followed outlined steps of service.
• Identified issues, analyzed information and provided solutions to problems.
• Resolved problems, improved operations and provided exceptional service.
• Improved operations through consistent hard work and dedication.
• Exceeded goals through effective task prioritization and great work ethic.
• Participated in team-building activities to enhance working relationships.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Used coordination and planning skills to achieve results according to schedule.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Open and closed the store
• Emailing the corporate manager
• Keeping a positive conversion and sales

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Scheduled office meetings and client appointments for staff teams.
• Sorted and distributed office mail and recorded incoming shipments for corporate records.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
• Generated reports and typed letters in Word and prepared PowerPoint presentations.
• Handled client correspondence and tracked records to foster office efficiency.
• Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
• Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Processed invoices and expenses using QuickBooks to facilitate on-time payment.
• Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
• Arranged rapid office equipment repair and maintenance with vendors.
• Organized weekly staff meetings and logged minutes for corporate records.
• Monitored premises, screened visitors, updated logs and issued passes to maintain security.
• Maintained staff directory and company policy handbook for human resources department.
• Performed research to collect and record industry data.
• Coordinated travel arrangements by booking airfare, hotel and ground transportation.
• Created PowerPoint presentations for business development purposes.
• Managed Access databases converting complex data into easy-to-interpret data.
• Created detailed expense reports and requests for capital expenditures.
• Offered office-wide software support and training, troubleshooting issues and optimizing usage.