Daniel West

• Adhered to local traffic regulations while operating shuttle buses in various weather conditions for maximum safety.
• Increased safety awareness with thorough pre-trip inspections and routine maintenance checks.
• Facilitated prompt pick-ups and drop-offs by accurately planning routes based on passenger requirements or event schedules.
• Drove bus to safely transport passengers over scheduled routes and authorized stops.
• Enhanced passenger satisfaction by providing friendly and efficient service during shuttle bus rides.
• Followed company policies and procedures and maintained compliance with standards.

Contributed to a positive work environment through effective communication and teamwork with colleagues.

• Handled sensitive personal belongings of deceased individuals with care while preparing for funeral services.

• Enhanced client satisfaction by providing compassionate and attentive support during funeral arrangements.
• Assisted in coordinating funerals by working closely with families to address their specific needs and preferences.
• Participated in ongoing training opportunities to stay current on industry standards and best practices.
• Prepared spaces for visitations and memorial services by setting up chairs, floral displays, and multimedia equipment as needed.

• Demonstrated empathy and understanding while interacting with bereaved individuals during difficult times.
• Contributed to the overall success of the funeral home by consistently providing exceptional service and support to clients during their time of need.
• Increased efficiency by maintaining accurate records of services, inventory, and client information using specialized software.
• Adhered to strict safety guidelines when operating vehicles used for transporting deceased individuals or materials related to funeral services.
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• Welcomed families and visitors into facility and guided into appropriate visitation rooms or chapel.
• Provided personal assistance, emotional support and personal care to clients.
• Met with over families to plan funerals by discussing service options and needs.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

• Developed and maintained courteous and effective working relationships.
• Demonstrated strong organizational and time management skills while managing multiple projects.