Knowledgeable childcare leader with in-depth understanding of program management, budget administration and emergency planning. Hardworking and decisive with good organizational, problem-solving and conflict management skills. Eager to learn and self motivated needing little support. Will find solutions and ways to fight through challenges and learn new skills.
Overview
19
19
years of professional experience
Work History
Center Director
Bright Horizons Family Solutions
11.2003 - Current
Kept facility in compliance with all applicable standards and laws and licensing regulations
Recruited and developed solid team of professionals. Low Turnover Rate
Manage a Regional Support Team for our region. Provided professional growth opportunities for substitutes and hired them in full time positions at centers.
Cultivated and strengthened relationships with children and families. Built strong parent partnerships and retention activities.
Developed and implemented emergency response plans for disasters, security issues and injuries.
Manage budget and spending
Marketing out in the community, social media and putting together monthly marketing plans to gain center enrollment.
Fostered caring and safe environment for children and parents.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
Assisted with marketing strategy creation and advertising initiatives to better promote facility to public.