Organizer with exemplary skills in multitasking and time-management. Engaging personality and service-driven background, seeking opportunities for new growth and to build success with an exciting organization.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Office Manager
Voice and Vision Inc
04.2022 - Current
Communicate needs and requests with service personnel (IT person, accountant, phone, copier)
Manage and maintain office operations and procedures, ensuring efficiency and compliance to established policies and regulations.
Handle and coordinate administrative duties, such as ordering supplies, maintaining records, and organizing office events.
Assists in recruitment, hiring, and scheduling new employees.
Maintains survey files, resource files, mailing lists, etc.
Create and revise forms and labels as needed
Data entry
Offer/ carry out ideas for office efficiency, team success, and more advanced and professional end products through internal and external training.
Create databases and other relevant forms for projects as assigned.
Prepare and oversee distribution of requested project results for each survey project.
Provide ongoing support for tasks assigned to Field Staff Specialists for each survey project.
Manage physical and digital files, monitor spreadsheets and update reports to coordinate project materials.
Track and submit employee timesheets to prepare for payroll processing.
Responds effectively to sensitive inquiries or complaints.
Utilizes editing programs to proofread content for typo-free emails, memos and documentation.
Provide office management and secretarial support while building cooperative working relationships.
Schedule appointments and provide general office information to direct callers.
Organize workspaces, answer emails and make phone calls.
Greets visitors or callers to handle questions or direct to appropriate staff.
Obtain scanned records and upload to databases.
Deliver exceptional customer service through direct communication with clients and team members.
Manage office operations while scheduling appointments for department managers.
Create, maintain and update filing systems for paper and electronic documents.
Supervise and guide new employees and responded quickly to questions to improve understanding of job responsibilities.
Kindergarten Teacher
Sonshine Christian Academy
09.2018 - 12.2021
Teaches kindergarten, PreK 3& 4 class in the absence of lead teachers.
Instruct kindergarten children in learning basic computer skills.
After school teacher.
Coordinates projects, games and snacks for children in the afternoon.
Communicates children's daily progress with parents.
Organize files, i.e., update emergency contacts, test scores, homework.
Servant Leader/Volunteer Coordinator
Chosen 300 Ministries
01.2009 - 12.2018
Kept facilities organized, clean and well-maintained to best meet program needs.
Organized volunteer assignments to maximize efficiency and program effectiveness.
Sorted and distributed food and clothing to homeless and disadvantaged families..
Welcomed guests and answering questions to provide excellent guest service.
Communicated specific needs and issues to appropriate supervisors in timely fashion.
Preschool Teacher Assistant
Jubilee School
11.2017 - 06.2018
Supported the head teacher as she implemented the lesson plan.
Planned and supervised indoor and outdoor afterschool activities.
Performed role of the head teacher in their absence.
Assisted in feeding and changing children as needed.
Coordinated lunch program for all grades, pre-k through 6 grade.
Substitute teacher for first, second and third grade.
Assistant Director
Hooray Drop n Play Daycare Center
06.2016 - 03.2017
Assisted the Child Development Specialist and organized developmental programs and
activities for preschool and school-age population.
Supervised classroom staff; ensured that all policies were followed, coordinated and assigned staff responsibilities,
evaluated and provided feedback, enforced policies specified in Employee Handbook.
Served as Director in carrying out activities related to ensuring and measuring outcomes for
children, parents, and staff in their absence.
Supported Director in governing the Center budget.
Complied with state daycare licensing regulations,.
Handled administrative tasks, employee scheduling, and parent tours.
Summer Camp Counselor
Little Bible Buddies
06.2015 - 08.2015
Oversaw all activities for children between the ages of 5-8 years of age.
Recognized and responded to opportunities for group problem solving.
Supervised, assisted instructors and actively participated in all aspects of the campers day.
Observed campers behavior, assessed its appropriateness, enforced appropriate safety regulations and
emergency procedures and applied appropriate behavior- management techniques.
Prepared for and actively participated in pre-camp training and weekly meetings.
Teacher's Aide
Columbia Child Development
10.2012 - 11.2014
Teacher'saide under the PHEAA work-study program.
Encouraged children participation by initiating and demonstrating interactive activities.
Encouraged development of children's self-control by utilizing classroom management and modeling
Techniques.
Provided information by relaying messages from parents; reporting observed behavioral, health, or
developmental changes in children to teacher.
Worked with children between the ages of 1-12 years old.
Implemented an educational curriculum for school aged children.
Education
B.A - Philosophy, Gender studies
Bloomsburg University
2014
Skills
Administrative
Strong Organizational Skills
Office management
Data Entry
Adaptable
Flexible
Multitasking and Time Management
Document and File Management
Basic Computer Skills
Intermediate Excel
Microsoft Word
Problem Solving
Reporting
Scheduling
Supervision and training
Meticulous Attention to Detail
Sensitive Material Handling
Negotiation
Customer Service
Inventory Control
Interview scheduling
Recruitment
Employee Onboarding
Staff Training and Development
Certification
Certificate of completion. Certified Associate in Project Management Exam Prep.
Senior Escalation Desk- Sr. Representative at Concentrix-Voice and non-voice processSenior Escalation Desk- Sr. Representative at Concentrix-Voice and non-voice process