Daniel F Glasheen V
Wappingers Falls
Summary
Dedicated CDL B driver with a Passenger Endorsement, strong communication and problem-solving skills. Experienced in ensuring safety compliance and delivering exceptional customer service, ready to enhance operational efficiency.
Assistant to the District Manager I oversee day to day operations with my district manager and train all the employees that come through the hiring process. When it comes to handling customers with a professional attitude and always staying calm when we run into a situation that needs management.
Overview
2
2
years of professional experience
Work History
CDL B Driver
Valet Park of America
02.2026 - Current
- Operated CDL B vehicles to transport clients efficiently and safely.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Maintained accurate logs of mileage, fuel usage, and service reports.
- Assisted in training new drivers on company policies and safety protocols.
- Communicated effectively with management regarding route changes and client needs.
- Delivered exceptional customer service by addressing client inquiries promptly.
- Adhered to traffic laws and company safety standards during all driving activities.
- Showcased adaptability in adjusting to unexpected changes in schedules or routes due to traffic conditions or other external factors.
- Promoted a safe work environment by consistently following safety protocols while on the road or at job sites.
- Optimized time management skills to ensure timely arrivals at all scheduled stops while maintaining strict adherence to driving hours regulations.
- Maintained accurate records, including logbooks, manifests, and bills of lading, ensuring full compliance with DOT regulations.
- Provided exceptional customer service throughout the entire delivery process from initial contact to final drop-off location confirmation.
Assistant Manager
Valet Park of America
12.2024 - Current
- Assisted in training new staff on efficient parking procedures and customer service standards.
- Coordinated daily operations to ensure smooth valet services and high customer satisfaction.
- Managed scheduling to optimize staff coverage during peak hours, improving operational flow.
- Resolved guest inquiries and complaints promptly, enhancing overall client experience.
- Collaborated with team members to develop best practices for service delivery and safety compliance.
- Supported management in maintaining compliance with company policies and industry regulations.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
Education
No Degree - GENERAL STUDIES
Homeschool
WAPPINGERS FALLS NY05.2017
Skills
- Strong work ethic
- Safe driving practices
- Physical stamina and strength
- Route planning
- DOT regulations compliance
- Emergency response readiness
- Problem-solving capacity
- Time management proficiency
- Teamwork and collaboration
- Customer service
- Time management
- Safe driving
- Problem-solving
- Multitasking
- Reliability
- Excellent communication
- Pre-trip inspections
- Commercial driving
- Organizational skills
- Active listening
- Decision-making
- Professional and courteous
- Managing operations and efficiency
- Employee training
Timeline
CDL B Driver
Valet Park of America
02.2026 - Current
Assistant Manager
Valet Park of America
12.2024 - Current
No Degree - GENERAL STUDIES
Homeschool