Daniel G. Aragon
Burbank,IL
Summary
Proven performer with experience at Oliver Garden, adept in customer service and teamwork. Excelled in high-pressure environments, significantly enhancing dining experiences through efficient order delivery and meticulous attention to food safety guidelines. Bilingual in Spanish and English, showcasing exceptional communication skills and a strong work ethic. Achieved consistent sales targets at Lids, demonstrating a quick learning ability and time management prowess. Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments.
Overview
1
1
year of professional experience
Work History
Food Runner
Oliver Garden
03.2024 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Collaborated well with other food runners to deliver orders accurately.
- Delivered correct food items to tables according to order documentation.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Cleared tables immediately after guests left in preparation for next party.
- Restocked food supplies in kitchen and organized storage areas.
- Organized and replenished supplies at food stations to optimize team performance.
- Kept detailed knowledge of and followed all food safety guidelines.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Ensured timely refilling of beverages and removal of used dishes, enhancing the overall dining experience for guests.
- Assisted with bussing tables and cleaning up spills.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Arranged tables and chairs for special occasions and events.
Sales Assistant
Lids
01.2023 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Listened to customer needs and desires to identify and recommend optimal products.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Education
High School Diploma -
Reavis High School
Burbank, IL 05.2024
Skills
- Quick Learner
- Teamwork and Collaboration
- Strong Work Ethic
- Time Management
- Customer Service
- Flexible Schedule
- Heavy Lifting Abilities
- Heavy lifting capabilities
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Food Runner
Oliver Garden
03.2024 - Current
Sales Assistant
Lids
01.2023 - Current
High School Diploma -
Reavis High School
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