Daniel Hahn
Pasco
Summary
Seasoned IT professional with over 15 years of experience in managing networked computer systems across various environments. Specialized in AWS server administration, system upgrades, and troubleshooting, leading to enhanced operational efficiency and user satisfaction. Demonstrated success in customer service and IT support through effective technology solutions.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Systems Engineer
Twin Technologies
Remote
12.2007 - 07.2025
- Coordinated troubleshooting initiatives to resolve system outages, restoring service continuity and enhancing user experience.
- Executed AWS server setup and maintenance, ensuring system reliability and security for critical applications.
- Managed system upgrades and performance tuning, leading to improved operational efficiency across platforms.
- Administered VMware environments, supporting both Windows and Linux systems.
- Performed daily maintenance tasks for server systems, including backups and health checks.
- Evaluated new technologies to enhance existing systems and streamline workflows.
- Oversaw SharePoint site management for improved collaboration across teams.
- Managed Google Apps and Analytics to improve data-driven decision-making.
Scientist I
Pacific Northwest National Laboratories
01.2003 - 01.2007
- Developed and managed a robust backup solution for 2,500 clients using a four-server cluster, safeguarding 50TB of critical data.
- Established and maintained two backup sets on classified networks using disk staging and NetBackup.
- Executed Microsoft server patches and provided off-hours support for server and backup services to ensure system reliability.
- Maintained servers and appliances connected to SAN storage for optimal performance.
- Provided customer support for MOM Big Brother Networker server backups, ensuring data integrity for 2,500 users.
- Collaborated with developers to create scripts, databases, and monitoring websites.
- Communicated with network administrators regarding traffic flow due to high data volume from maintained servers.
- Developed documentation and service level agreements for managed systems.
Science and Engineering Associate II
Pacific Northwest National Laboratories
01.1999 - 01.2003
- System Administrator for Backup Oriented systems: Solaris 2.6, Windows 2000 and NT 4.0.
- Developed and managed backup schedules, recommending hardware and software solutions to optimize data protection.
- Evaluated and tested new software packages to identify effective solutions for backup processes.
- Executed installation of hardware and software for backup servers to enhance performance.
- Assisted in installation of SAN network and ADIC 1000 tape robots, enhancing backup and disk storage capabilities.
- Backup Software includes, Seagate Backup Exec, Connected TLM and Legato Networker.
- HTML Web Design and Documentation.
Education
Computer Science -
Columbia Basin College
Skills
- Jira and Confluence
- Bitbucket server
- SQL administration
- Apache management
- Google Apps and Cloud Platform
- Active Directory
- Enterprise monitoring
- Website management
- Remote customer support
- SSL implementation
- documentation management
- Data backup strategies
- Technology evaluation
- Access control implementation
- Server management
- PowerShell scripting
- Single sign-on (SSO)
- Application support
- SOP development
- Technical support services
- Slack proficiency
- Microsoft 365 expertise
Certification
- CompTIA Security+
- CIW JavaScript Specialist
- CIW Web Foundations Associate
- CIW Web Design Specialist
- CompTIA A+
- CompTIA Linux+
- Driver's License
- Clinical Laboratory Scientist License
- ASCP Certification
- Medical Technologist
- CompTIA Network+
Timeline
Systems Engineer
Twin Technologies
12.2007 - 07.2025
Scientist I
Pacific Northwest National Laboratories
01.2003 - 01.2007
Science and Engineering Associate II
Pacific Northwest National Laboratories
01.1999 - 01.2003
Computer Science -
Columbia Basin College