Daniel I Alonzo
Odenton,MD
Summary
Top performing Multi-Site Maintenance Manager, adept in planning, testing, executing, evaluating and diagnosing, and routine upkeep of equipment, machinery and systems in the production area. Worked over 22 years in maintaining different kind of facilities, demonstrating the following core skills: Accuracy – Attention to details. Exceptional problem solving and analytical abilities. Excellent communication, managerial and interpersonal skills. Ability to work in a team environment and collaborate with cross-company departments. Seasoned Maintenance Manager bringing valuable experience in facility management, team leadership, and preventative maintenance protocols. Skilled at streamlining operations to increase efficiency and reduce downtime. Known for fostering a proactive work environment while implementing cost-effective solutions. Have made significant contributions to previous roles by enhancing overall productivity through improved maintenance strategies.
Overview
25
25
years of professional experience
Work History
Multi-Site Maintenance Manager
Harbor Group Management
Herndon, VA
08.2017 - Current
- Successfully oversaw the management of 3 properties in the last 3 years.
- Managed a portfolio of 1309 residential units across, Dulles Greene (807 units), Braddock Lee (258 units), and West Springfield Terrace (244 units).
- Developed preventive maintenance procedures for all machines used in production.
- Maintained records of repairs, service requests, costs.
- Organized work orders, assigned tasks to staff members and tracked progress of repairs and maintenance projects.
- Oversaw the performance and productivity of 14 staff members.
- Managed major Capital Projects at 3 properties, overseeing installation of roofs for 31 buildings at Dulles Greene and replacing 80% of HVAC units and Water Heaters. Also responsible for overseeing renovations in 50% of apartments at Dulles Greene, Braddock Lee, and West Springfield Terrace.
- Skilled in working with Chillers, Boilers,Magic Packs,and Aqua Term HVAC units.
- Traveled nationwide with Harbor Group Management providing guidance and assistance to managers in need of support with company SOPs.
- Collaborated closely with Regional Maintenance Manager for 7 years and counting, gaining valuable insights and professional development.
- Assigned duties to workers according to their skillsets.
- Drafted budgets for maintenance operations and monitored expenditures.
- Coordinated with vendors to purchase replacement parts as needed.
- Supervised installation, repair and upkeep of machinery and mechanical equipment.
- Managed the maintenance staff and their daily activities.
- Implemented preventive maintenance program by planning and coordinating major scheduled maintenance outages
- Delegated daily tasks to employees to manage resources and meet deadlines.
Maintenance Manager/The Mark At Brickyard Class A
Harbor Group Management Company
Hyattsville, MD
08.2015 - 08.2017
- Managed a total of 454 Units
- Managed a total of 4 staff members
- Worked on Chillers and Boilers
- Worked on Elevators and Garage Doors
- Drafted budgets for maintenance operations and monitored expenditures.
- Managed the maintenance staff and their daily activities.
- Conducted regular training sessions for maintenance personnel on safety protocols and best practices.
- Inspected buildings, grounds and equipment regularly for safety hazards or breakdowns.
- Organized work orders, assigned tasks to staff members and tracked progress of repairs and maintenance projects.
- Supervised installation, repair and upkeep of machinery and mechanical equipment.
- Coordinated with vendors to purchase replacement parts as needed.
- Recommended upgrades or modifications to existing systems based on analysis of data.
- Established a system to track inventory of spare parts, tools and supplies.
- Performed troubleshooting on malfunctioning systems when necessary.
- Resolved conflicts among employees in the maintenance department.
- Developed preventive maintenance procedures for all machines used in production.
- Reviewed completed work orders to ensure quality control measures are followed.
- Provided technical support in case of system malfunctions or breakdowns.
- Managed team of employees, daily progress reports and overall project planning.
Maintenance Engineer
Steward Towers- Dreyfuss Management
Laurel, MD
01.2013 - 08.2015
- Strong organization skills, attention to detail and a high level of customer service
- Working knowledge of plumbing, electrical, HVAC, safety systems
- Ability to establish and maintain strong relationships with tenants, vendors and building owner
- Experience in building maintenance, completing work orders and preventative maintenance systems
- Ensure proper completion of capital expenditure and repair work that may be completed by outside vendors
- Ensure maintenance tools/supplies/inventory are in good working order and stored neatly
- Performed minor carpentry inside apartments to repair damage and update facilities
- Installed new water heaters, plumbing systems and fixtures, and kitchen components
- Responded to service calls for facility equipment in tenant spaces
- Followed company standard operation procedures and applicable regulations consistently
- Answered service calls during and after business hours
- Conducted regular inspections of facility machinery for signs of wear or damage.
- Diagnosed mechanical problems and identified appropriate solutions.
- Have Managed 3 properties for the last 3 years, Dulles Green 807 units, Braddock Lee 258 units and West Springfield Terrace 244 units, totaling 1309 units. I have managed as well a total of 14 staff members.
Maintenance Technician / Service Manager
Tall Oaks Apartments
Laurel, MD
01.2004 - 01.2013
- Designed and implemented special strategies related to maintenance procedures
- Performed routine maintenance inspections of equipment to identify and respond to problems in a timely manner, thus preventing breakdowns
- Provided solutions and fixed equipment malfunctioning, system faults and network errors – Used root-cause-failure techniques, corrective actions, modifications and performed replacements and/or new installation
- Assigned personnel and technical support teams to sites requiring 24/7 maintenance
- Worked with company’s vendors and supervised subcontractors during various maintenance projects to ensure proper completion of work performed at customers’ facilities
- Utilized different reliability and testing strategies in plants to maintain and improve operation’s profitability
- Directed storage of equipment and assured safety measures were followed
Head Maintenance Engineer
Ramada Hotel
Laurel, MD
01.2001 - 01.2004
- Ensured all maintenance and repairs were completed on a timely manner, cost effective basis and according to specifications
- Followed company policies and procedures and is able to effectively communicate them to subordinates
- Ensured all fire and safety inspections completed and any discrepancies corrected
- Created a safe environment for guests and associates by ensuring that the hotel is maintained in accordance with safety standards
Cashier/Produce Manager
Safeway
Bethesda, MD
01.2000 - 01.2001
- Provided customer service, operated cash register, maintained a clean work area, priced and organized merchandise
- Developed the ability to work in a fast-paced atmosphere
- Maintained excellent client relations and developed client rapport
- Diplomatically resolved customer’s complaints on needed basis
- Ability to follow instructions well and make decisions with little or no supervision
- Effectively developed telephone communication skills
Education
High School Diploma -
Sherwood High School
Sandy Spring, MD05-2001
Business Management
Montgomery College
Rockville, MDSkills
- Attention to detail
- Problem solving
- Communication skills
- Managerial skills
- Interpersonal skills
- Teamwork
- Collaboration
- Organization skills
- Customer service
- Plumbing
- Electrical
- Relationship building
- Preventative maintenance
- Capital expenditure
- Inventory management
- Carpentry
- Water heater installation
- Plumbing systems
- Fixture installation
- Standard operating procedures
- Regulations compliance
- Maintenance inspections
- Equipment troubleshooting
- Modifications
- New installations
- Technical support
- Vendor supervision
- Fire and safety inspections
- Project Management
- Materials Requisition
- Contractor Oversight
- Budgeting and cost control
- Deadline Management
- Fire protection systems
- Elevator maintenance
- Equipment Inspection
- Budget Administration
- Merchandise organization
- Conflict resolution
- Decision making
- Employee performance assessment
- Electrical Systems
- Staff Management
- Asset Management
- Expense Tracking
- Employee Scheduling
- HVAC Systems
- Equipment Troubleshooting
- Vendor Relationship Management
- Work Order Management
- Contractor Management
- Preventive Maintenance
- Work Planning and Prioritization
- Positive Attitude
- Customer Relationship Management
Personal Information
Title: Multi-Site Maintenance Manager
Affiliations
- Soccer
- Biking
Languages
Spanish
Native/ Bilingual
English
Full Professional
Musician
I enjoy playing music, I'm a guitarist, Bass Player, Piano Player and Drum Player, my Father was a very Famous Musician in my Country El Salvador and that where I take it from.
References
References available upon request.
Timeline
Multi-Site Maintenance Manager
Harbor Group Management
08.2017 - Current
Maintenance Manager/The Mark At Brickyard Class A
Harbor Group Management Company
08.2015 - 08.2017
Maintenance Engineer
Steward Towers- Dreyfuss Management
01.2013 - 08.2015
Maintenance Technician / Service Manager
Tall Oaks Apartments
01.2004 - 01.2013
Head Maintenance Engineer
Ramada Hotel
01.2001 - 01.2004
Cashier/Produce Manager
Safeway
01.2000 - 01.2001
High School Diploma -
Sherwood High School
Business Management
Montgomery College
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