Highly Analytical with ability to communicate complex information in actionable ways. Experience working with cross functional teams to reach desired outcomes Experience working with upper echelon leadership in mission critical positions (CFO/CTO or equivalent in the Military)
6+ years of experience with Cerner Millennium applications, with an emphasis on Revenue Cycle support, implementation, and education.
Communicated product features, benefits, to department heads and Military Treatment Facility leadership.
Worked with CFO and CTO level command to implement Revenue Cycle software, as well as the CTO of third-party vendors to push the adaptation of Tissue Tracking software.
Integrated DoD medical treatment facilities with tissue tracking software, namely TrackCore, and ensuring client satisfaction.
As a Pursuits Manager, I helped to build and maintain consultative relationships with internal and external clients to facilitate the organization and collaboration required to support win strategies.
Collaborated with cross-functional teams to enhance application performance and user experience.
Solution Support Analyst
Netsmart Technologies
03.2022 - 06.2022
Provide tier II support for behavioral health solutions to clients.
Conduct in depth solution troubleshooting and defect replication.
Communicate directly with Netsmart clients to relay investigation updates, resolutions, and upgrade availability.
Market Development Manager
BDS Marketing
06.2017 - 11.2018
Develop markets in KS and MO with wireless retail locations for Motorola Mobility, Inc.
Drive sales and product advocacy within the assigned territory.
Set up and troubleshoot interactive displays and in-store marketing materials.
Developed market strategies to expand brand presence in competitive territories.
Virtualization Engineer II at Oracle Cerner Health Services India Private LimitedVirtualization Engineer II at Oracle Cerner Health Services India Private Limited