Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

DANIEL J PAGANO Sr

Security
Grand Junction,CO

Summary

Dependable, with excellent interpersonal and communication skills. Strong multitasking skills with excellent workplace focus. Bringing over 30 years of experience and proficient troubleshooting skills. Attentive supervision and monitoring of operational procedures to promote safe experiences. Successfully building positive rapport with customers, maintaining professional appearance, and upholding a strong public image. Motivated, delivering positive experiences to guests of all ages. Adept at safely managing operations. Customer service-driven and considered a punctual, reliable employee. As a Trooper with demonstrated command in all areas. Multiple expertise with a developed aptitude for the skills I have learned through my working experience. Hardworking and reliable professional with a strong ability to multitask. Offering various skills with a high degree of accuracy. Highly organized, proactive and punctual with team-oriented mentality.

Overview

43
43
years of professional experience

Work History

Security Manager

Pyramid Global Hospitality- Snow King Resort
10.2024 - Current
  • Developed and implemented security protocols, enhancing operational efficiency.
  • Conducted risk assessments, identifying vulnerabilities and recommending mitigation strategies.
  • Collaborated with law enforcement agencies to coordinate emergency response procedures.
  • Trained and mentored security staff to ensure adherence to safety standards.
  • Oversaw incident investigations, documenting findings and implementing corrective actions.
  • Managed access control systems, ensuring compliance with company policies and regulations.
  • Evaluated security technology solutions, improving surveillance and monitoring capabilities.
  • Led cross-functional teams in developing crisis management plans to safeguard assets.
  • Managed a team of security personnel, providing regular training for improved performance and professional growth.
  • Maintained detailed records of security incidents, enabling proper analysis for future preventative measures.
  • Continuously updated knowledge on evolving security trends and best practices, incorporating relevant strategies to maintain a safe facility.
  • Kept team compliant with security protocols and appearance standards.
  • Conducted thorough background checks on potential hires to maintain a safe working environment for all employees.
  • Reduced incidents of theft and vandalism by implementing advanced surveillance systems and access control measures.
  • Investigated incidents and wrote reports.
  • Monitored building access, ensuring only authorized personnel were granted entry into secure areas of the facility.
  • Coordinated protective service operations with other emergency response agencies.
  • Enhanced overall security by conducting comprehensive risk assessments and implementing tailored security plans.
  • Organized successful large-scale events, coordinating with multiple stakeholders to ensure optimal safety conditions for attendees and staff members alike.
  • Improved response time to incidents by developing effective communication protocols within the security team.
  • Developed comprehensive emergency response plans to minimize business disruptions during crises.
  • Led regular audits of physical security measures, ensuring compliance with relevant regulations and industry standards.
  • Evaluated existing security infrastructure, identifying areas for improvement and recommending cost-effective solutions.
  • Provided executive protection services for high-profile clients, ensuring their safety during public appearances and travel.
  • Submitted documentation for weekly payroll, managed schedules, and enforced policies.
  • Conducted drills to keep security staff on alert and proficient with established plans.
  • Collaborated with law enforcement agencies to streamline information sharing during investigations and emergencies.
  • Oversaw contract negotiations, budget implementation, disciplinary reviews, training, and manpower work schedules.
  • Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
  • Established strong relationships with local law enforcement, facilitating collaboration during critical events or investigations.
  • Increased employee safety by conducting regular safety drills and establishing clear evacuation procedures in case of emergencies.
  • Verified excellence in regards to security programs, strategies, and plans within fast-paced and high-risk environments.
  • Coordinated with law enforcement and emergency responders during critical incidents, minimizing impact and ensuring swift resolution.
  • Advised senior management on security best practices, contributing to strategic planning and risk management.
  • Customized security training programs to address specific needs and vulnerabilities within the organization.
  • Facilitated collaboration between different departments to integrate security considerations into broader organizational operations.
  • Enhanced security protocols, leading team to implement comprehensive surveillance and access control systems.
  • Streamlined security operations, introducing efficient processes that saved time and reduced errors.
  • Oversaw installation of state-of-the-art security equipment, ensuring full coverage of the facility.
  • Mentored junior security staff, providing guidance and support to build a skilled and motivated security team.
  • Conducted regular security audits to identify vulnerabilities, resulting in strengthened defense mechanisms.
  • Developed and enforced strict security policies, significantly reducing the risk of data breaches and theft.
  • Analyzed security trends and reports, adapting strategies to counter emerging threats effectively.
  • Improved team response time to security incidents with rigorous training and simulation exercises.
  • Enhanced staff awareness and compliance with security protocols through comprehensive education and training programs.
  • Managed a diverse team of security professionals, fostering a culture of continuous improvement and vigilance.
  • Improved physical security by redesigning facility layouts to eliminate vulnerabilities and enhance surveillance capabilities.
  • Conducted background checks and security clearances for new hires, maintaining a trustworthy workforce.
  • Implemented cybersecurity measures to protect sensitive information, mitigating the threat of cyber-attacks.
  • Led development of emergency response plans, ensuring preparedness for various scenarios.
  • Conducted regular security audits to identify vulnerabilities and recommend corrective actions.
  • Organized security drills to test and refine emergency response procedures, improving readiness and confidence among staff.
  • Managed security policies and procedures to promote the safety and security of personnel and assets.
  • Responded swiftly to security incidents and effectively resolved security issues.
  • Established and maintained close working relationships with local law enforcement officers.
  • Investigated and resolved security breaches to protect the organization and corporate assets.
  • Conducted regular security audits and assessments to identify potential security risks and vulnerabilities.
  • Analyzed security threats and risks and developed mitigation strategies to reduce potential losses.
  • Collaborated with senior management to develop and implement strategies to mitigate security risks.
  • Monitored and maintained CCTV and access control systems to protect personnel and assets.
  • Developed and maintained emergency response plans to promote fast and effective action during crises.
  • Delivered regular security awareness programs to educate personnel on security measures and protocols.
  • Implemented comprehensive security plans to provide highest levels of protection for facilities.
  • Evaluated security systems and procedures to identify areas for improvement.
  • Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
  • Cultivated relationships with external security vendors to make additional security resources available if necessary.
  • Determined security budgets and identified opportunities to optimize resource utilization.
  • Oversaw team of security officers and managed scheduling and performance evaluations.

Overnight Security Lead

Grand Teton Lodge Company (GTLC)
05.2024 - 10.2024
  • Enhanced security measures by implementing access control systems and surveillance equipment.
  • Conducted regular security audits, ensuring compliance with industry regulations and best practices.
  • Managed a team of security professionals, ensuring adherence to company policies and procedures for optimal safety standards.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Prepared and submitted reports to keep management informed of security activities and developments.
  • Collaborated with management to develop security policies and procedures.
  • Monitored and approved access control systems for accessibility to authorized personnel.
  • Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
  • Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety top priority.
  • Responded quickly to emergencies to assess and deflect issues.
  • Recorded observations and occurrences, and interviewed witnesses to complete and submit the incident report.
  • Improved employee awareness of safety procedures through the delivery of informative presentations at regular staff meetings.
  • Collaborated with law enforcement agencies to share information and strengthen overall security efforts.
  • Reviewed incident reports thoroughly, taking corrective actions where necessary to improve overall security performance.
  • Led cross-departmental initiatives to develop and implement comprehensive emergency preparedness plans, enhancing overall organizational resilience.
  • Streamlined emergency response protocols, resulting in faster reaction times during crises.
  • Maintained detailed records of all incidents as well as routine activities related to the Security Lead role.
  • Coordinated with other departments to develop effective communication channels during emergencies, enhancing organizational readiness and resilience.
  • Recorded incident reports with detailed accounts of occurrences.
  • Conducted regular patrols of the facility to detect and deter security threats.
  • Supervised and evaluated security staff performance to determine compliance with safety regulations.
  • Coordinated with security personnel or other departments to establish the safety of visitors and staff.
  • Developed and implemented strategies to prevent and respond to security incidents.
  • Analyzed and investigated incidents alongside functional management and security supervisors.
  • Examined doors, windows, and gates to verify security.
  • Communicated with security team and building supervisors using two-way radios, mobile phones, and other technological devices.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Investigated suspicious activities and persons to maintain the security of premises.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain a safe environment.
  • Wrote detailed reports of all security breaches and investigations.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Acted as a deterrent to prevent criminal actions, vandalism, and misconduct, to allow businesses to conduct operations in a safe environment.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
  • Led security operations, ensuring compliance with safety regulations and protocols.
  • Coordinated incident response strategies, minimizing potential threats to personnel and property.
  • Conducted risk assessments and audits to identify vulnerabilities within facilities and operations.
  • Managed communication with law enforcement agencies to ensure effective collaboration during incidents.
  • Oversaw the deployment of surveillance systems, improving monitoring efficiency across locations.
  • Mentored junior security staff, fostering professional growth and adherence to best practices.
  • Analyzed security data trends, driving proactive measures to mitigate risks and enhance safety procedures.
  • Successfully resolved numerous workplace conflicts through proactive mediation strategies.
  • Managed physical security systems installations, ensuring proper functionality and effectiveness in protecting assets and personnel.
  • Mediated conflicts between employees or customers professionally, de-escalating tense situations without resorting to force whenever possible.
  • Reduced security incidents by conducting thorough risk assessments and recommending appropriate action plans.

Toll Supported Bridge Operations

Delaware River Toll Bridge Commission
03.2001 - 07.2023
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
  • Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
  • Supported customer needs by providing information and answering questions concerning facility, promotions, events and organizational rules and policies.
  • Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
  • Interacted with multiple guests per day to deliver positive, fun experience.
  • Cleaned rides to mitigate spread of germs by wiping down handles and removing trash.
  • Gave cohesive directions to guests to easily find attractions, restaurants and restrooms.
  • Collaborated with peers to deliver consistent service and promote customer retention.
  • Monitored facility to verify visitors and personnel adherence to rules and safety procedures to protect customers and reduce liability risks.
  • Trained new employees, pointing out safety mechanisms and features.
  • Provided assistance by directing patrons to various parts of facility or directions to their location
  • Checked seatbelts of riders to maximize safety for everyone inthe vehicle.
  • Provided physical assistance to visitors when needed.

State Trooper

New Jersey state Police
12.1985 - 07.2001
  • Wrote reports on arrests made, activities performed and unusual incidents observed.
  • Rendered aid to accident victims and others requiring basic first aid for physical injuries.
  • Directed traffic during emergency and congested situations to facilitate vehicular flow.
  • Performed comprehensive searches of people and property to identify controlled substances or contraband.
  • Cultivated working relationships with colleagues, executives and community members to build trust and communication.
  • Investigated vehicular or roadway-related accidents, assisting persons involved and coordinating response.
  • Communicated with subjects and witnesses to acquire and verify information relevant to roadway accident investigations.
  • Prepared cases for trial and appeared and testified in court as witness.
  • Worked within specialized unit to conduct investigations into systemic criminal issues, including Illegal drugs rings, gun trafficking and organized crime.
  • Conducted high-speed vehicle pursuits to apprehend criminal suspects.
  • Conducted field sobriety tests and used portable breathalyzers to perform tests.
  • Used crime scene equipment to identify, collect, forensically examine and preserve physical evidence.
  • Coordinated security detail for governor and other dignitaries both at their residences and during travel.
  • Enforced state laws through Training and further education via Academy Training.
  • Monitored and investigated suspicions persons and situations and unusual activities.
  • Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
  • Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors.
  • Supported scene investigations by securing perimeters, collecting evidence, interviewing witnesses and documenting statements.
  • Drove patrol vehicle to monitor dangers and hazards.
  • Prepared detailed documentation of felony-level property and violent crimes investigations.
  • Analyzed and evaluated information to determine appropriate course of criminal prosecution.
  • Patrolled designated to identify criminal activities, issue citations, prevent incidents and serve warrants.
  • Partnered with team members to implement service initiatives and achieve team objectives.
  • Recorded facts and prepared reports to document incidents and activities for later use in court cases and legal records.
  • Eliminated process discrepancies and accurately investigated felony-level property and violent crimes while preparing, submitting and aiding district attorney prosecution cases.
  • Strengthened operational efficiencies and traceability by developing organizational deployment material filing systems for confidential employee records and reports.
  • Rendered assistance to accident victims and other persons requiring first aid for physical injuries or medical crises.
  • Secured transport of over in cash to area bank for local businesses and organizations.
  • Wrote detailed arrest and accident reports.
  • Testified in court at criminal hearings and trials as to scenes observed, evidence collected and previous incidents.
  • Developed and presented hazard recognition instructional training programs for collateral duty personnel and facilitated newcomer's briefing which increased base hazard awareness.
  • Improved productivity initiatives by coordinating itinerary and scheduling assignments for multiple staff members.
  • Created youth and public outreach programs and neighborhood watches while teaching D.A.R.E. and G.R.E.A.T. classes to local schools.
  • Attained staff feedback to deliver information to superiors for corrective action.
  • Maximized data collection accuracy scores by recording, storing and analyzing security information with zero discrepancies.
  • Streamlined office operations by managing client correspondence, record tracking and data management.
  • Exceeded specific team goals and resolved issues by partnering with colleagues to share and implement service initiatives.
  • Investigated illegal or suspicious activities, performing direct follow-up or reporting findings to appropriate senior personnel.
  • Executed on-time project management of complex issues for senior leadership.
  • Saved time through effective emergency issue resolution.
  • Executed on-time, under-budget project management on complex issues.
  • Supported future criminal cases by preparing detailed and accurate reports related to accidents, crime disturbances and complaints.
  • Managed steps in investigative process to conform with NJSP regulations.
  • Strengthened traceability by developing organization systems for criminal prosecution case logs, records, reports and agendas.

Senior Corrections Officer

New Jersey Dept of Corrections
06.1983 - 12.1985
  • Supervised visitation and checked visitors for proper identification and contraband.
  • Oversaw assigned court trips for jailers, maintaining security of staff and public.
  • Supervised inmates during day-to-day activities.
  • Assigned inmates to open and appropriate housing units.
  • Implemented defensive tactics and physical restraints to maintain safety and security of facility.
  • Promoted safety, order and functionality of facility.
  • Promoted rehabilitation of offenders and maintained safety of staff and residents.
  • Transported inmates to and from work sites with optimal security procedures.
  • Conducted scheduled headcounts to verify presence of prisoners.
  • Inspected locks, window bars, doors and security systems to support escape prevention.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.

Lifeguard

New Jersey Department of Environmental Protection
05.1982 - 06.1983
  • Kept watch over swimmers to respond quickly to distress situations.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Alerted patrons of storm conditions and directed to exit water immediately during local severe weather situations.
  • Adhered strictly to emergency action plans.
  • Patrolled to identify anyone needing assistance and offered immediate care.
  • Participated in monthly training courses to stay up-to-date in water rescue techniques.
  • Delivered basic life support in emergency situations and administered CPR to stabilize individuals prior to ambulance arrival.
  • Identified emergency situations or potential drownings and entered water for lifesaving measures.

Education

State Police Training Academy - Criminalistics And Criminal Science

New Jersey State Police Academy
06.1986

State of NJ Corrections Certification - Corrections Administration

New Jersey State Corrections Academy
06.1983

Skills

  • Complaint Resolution
  • Teamwork and Collaboration
  • Flexible Schedule
  • POS Systems
  • Customer Service
  • Report writing
  • Physical security
  • Daily incident reporting
  • General security
  • Emergency response
  • Incident response
  • Schedule management
  • Investigation techniques
  • Asset protection
  • CCTV monitoring
  • Emergency planning
  • Security officer development
  • Staff monitoring
  • Employee relations
  • Compliance management
  • Schedule oversight
  • Report generation
  • Training oversight
  • Security team management

Education and Training

other,other

Timeline

Security Manager

Pyramid Global Hospitality- Snow King Resort
10.2024 - Current

Overnight Security Lead

Grand Teton Lodge Company (GTLC)
05.2024 - 10.2024

Toll Supported Bridge Operations

Delaware River Toll Bridge Commission
03.2001 - 07.2023

State Trooper

New Jersey state Police
12.1985 - 07.2001

Senior Corrections Officer

New Jersey Dept of Corrections
06.1983 - 12.1985

Lifeguard

New Jersey Department of Environmental Protection
05.1982 - 06.1983

State of NJ Corrections Certification - Corrections Administration

New Jersey State Corrections Academy

State Police Training Academy - Criminalistics And Criminal Science

New Jersey State Police Academy

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DANIEL J PAGANO SrSecurity