Daniel J Pugliese
New York,NY
Summary
A project leadership specialist with 15 years of experience navigating global creative operations and production. Diligent in resource planning, coupled with a track record supporting global communication to manage multiple projects simultaneously. An aptitude for driving conceptualization through execution across packaging, in-store collateral, education, digital media, 2D print, and 3D visual merchandise. The capacity to collaborate with internal teams and clients to align expectations and direct staff with mitigating and eliminating challenges—establishing and driving creative media workflow efficiency.
Overview
23
23
years of professional experience
Work History
Creative Project Manager
Staples
New York, NY
08.2021 - Current
- Project manage creative workflow for weekly online circulars, promotional emails, and social posts through external creative agency in Mumbai
- Manage daily resource planning for incoming creative briefs
- Collaborate with internal merchant and portfolio teams
- Supported creative and marketing teams in transition of daily workflow from Bynder to Workfront for.
New Product Launch Project Manager | Laura Mercier
Shiseido Americas Corporation
New York, NY
04.2020 - 12.2020
- Led product development for new launches, reformulations, and registrations for bath, body, color, and skincare products
- Established launch timelines and cost feasibility's, reporting forecast revenue at monthly executive review meetings
- Teamed with external manufacturers and suppliers, and collaborated with Marketing, Product Development, Packaging, Procurement, and Sales and Operations.
Operations Project Manager
Schoolhouse Beauty Agency
New York, NY
09.2019 - 12.2019
- Implemented and improved workflow to support new business intake for creative beauty agency, integrating online programs
- Oversaw Wrike PM and Insightly CRM automation; streamlined Slack virtual team spaces to improve communication
- Reduced operating costs by eliminating inefficient office subscriptions
- Submitted fiscal budget plan proposal; scheduled new meeting design series and aligned workspace with new team structure
- Managed presentation efforts to implement restructured agency from first day.
- Provided detailed project status updates to stakeholders and executive management.
Creative Operations Executive Producer | La Mer
The Estee Lauder Companies
New York, NY
01.2017 - 06.2018
- Managed workflow of creative packaging design initiatives, driving conceptualization to product CRM tools to fuel innovation, supporting sustainable strategies for promotional sets, e.g., stationery, etc
- Collaborated with product development and marketing teams, creative director, production design team, and copywriter
- Selected and managed external vendors and resources to drive project development, ensuring on-time artwork releases
- Addressed global regulatory, environmental, and consumer safety requirements
- Improved turnover timing by 20% by implementing collaborative cross-function design milestones
- Established project timelines; prioritized incoming marketing briefs—launch dates and fiscal objectives; teamed with Creative
- Distributed weekly reports, identified design status and timing risks, and negotiated extensions with Global Supply Chain
Creative Operations Project Manager | Tom Ford
The Estee Lauder Companies
New York, NY
07.2016 - 12.2016
- Supported workflow during Tom Ford Creative division's restructure in absence of Global Creative Operations leadership
- Developed Visual Merchandising assets, establishing best practices to improve assets release process timing by 10%
Director of Project Management
Coach, Inc
New York, NY
06.2013 - 07.2015
- Project-managed all architectural-related initiatives for N.A Wholesale shops from concept to installation, including design and co-op financial agreement approvals, general contractor work, shop fixtures fabrication, post-opening punch list, and billing
- Primary liaison between business unit executives, merchandise coordinators, and retail partners
- Managed two design managers and freelancers, collaborated closely with procurement team, and secured vendor costs, production timelines, and installation schedules
- Oversaw ordering and distribution of product displays for new shop openings
- Owned and distributed updated construction schedule weekly
- Ran weekly project alignment meetings and communicated project progress, risks, and resolutions to project stakeholders and senior management
- Reported number of completed projects to CEO before quarterly earnings calls
- Converted 600 Macy's and Dillard shops from case line to open-sell environments in 2 years and piloted 'modern luxury' retail concept in ten shops, elevating brand positioning.
Creative Operations Manager | Aramis
The Estee Lauder Companies
New York, NY
08.2007 - 06.2013
- Oversaw 360-degree product launches, driving creative execution across website updates, and digital marketing campaigns for 8 fragrance and skincare brands
- Liaised with 70+ market affiliates
- Managed creative requests, supporting asset management, video production, and photo studio scheduling
- Spearheaded brief submissions, navigating scope, and schedule objectives; encouraged designs to exceed marketing objectives
- Aligned on timeline and costs; managed web developers, designers, and copywriters; collaborated with external licensor agencies
- Facilitated product promotions via photo production, video, and radio; led project launches and communicated updates
- Negotiated production fees with photo houses and vendors; aligned on project costs—reconciled creative budgets with Finance
- Oversaw reviews, ensuring copy/branded collateral accuracy; secured final approvals with internal/licensed partners
- Facilitated organization of centralized file storage, streamlining global distribution of approved assets through DAM
- Achieved highest employee-performance rating— “outstanding” 5 of 6 annual reviews
- Modified global creative work request form to simplify submission process for market affiliates
- 2009 Relaunched Lab Series Skincare for Men and labseries.com; 2010 Launched Lab Series Max LS, Sean John “I AM KING” fragrance—FIFI Award: “Best OOH Campaign;” 2011 Launched ARAMIS All a Man Is (Print and TV), Ermenegildo Zegna, Z Zegna (Print and TV); 2012 Launched Ermenegildo Zegna Essenze Collection; Sean John Empress (Print and TV), CALYX (Print); 2013 Launched Marni Profumi (Print and TV), Tory Burch Fragrance and Beauty.
Store Operations Manager | Montblanc Flagship NA
Richemont International
New York, NY
09.2005 - 10.2006
- Responsible for ensuring flagship's daily adherence to company policies and procedures, including loss prevention, safety and maintenance regulations, staffing, product promotions, in-store visuals, and special events
- Managed inventory control, cash control, and store opening and closing procedures.
- Trained and guided team members to maintain high productivity and performance metrics.
- Set weekly schedules to meet forecasted customer levels and coverage demands
- Resolved client issues and handled product returns and exchanges
- Managed controllable P & L line expenses, including inventory, cash, and payroll
- Opened and closed store and delivered daily bank drop—prepared and submitted weekly sales and reconciliation report to corporate office
- Exceeded flagship's annual sales of $7M and reported less than 2% retail shrink
- Increased units-per-transactions and drove sales by implementing cash incentive program for sales associates.
Operations Manager
Winston Retail Solutions LLC
San Francisco, CA
03.2004 - 09.2005
- Led hiring, onboarding, training of new hires to fulfill business requirements-200 merchandise coordinators in Agency's first year
- Primary liaison between Agency, coordinators, and retail partners
- Coordinated and led ongoing training calls and scheduled shop visits, including new installs, seasonal floor sets, and renovations for Calvin Klein, Michael Kors, and Nike
- Managed shop visit schedules in Agency's master door list report.
Retail Operations Manager
John Varvatos Enterprises
New York, NY
10.2000 - 03.2004
- Project-managed new store openings including store design, fixture development, back-of-house equipment, store set-up, and primary liaison between the corporate showroom and boutiques
- Provided daily support, including repairs and maintenance, and streamlined operational initiatives that maximized efficiencies and drove profitability, including ordering and replenishing all packaging, collateral, supplies, non-salable products, systemic accuracy, and process compliance
- Co-wrote, and implemented the company's first Policy and Procedure Operations Manual.
- Streamlined monthly, quarterly and yearly bank audits, effectively reducing financial discrepancies and risks
Education
Bachelor of Science - Hospitality & Tourism Management
University of Massachusetts Amherst
Amherst, MASkills
- Adaptable to change, flexible, and resourceful
- Contributes to team's success
- Agency & in-house creative project management
- Highly organized, excellent communication skills
- Creative problem-solver & solutions-oriented
- MacOS, Asana, JIRA, Slack, Workfront & Wrike
Timeline
Creative Project Manager
Staples
08.2021 - Current
New Product Launch Project Manager | Laura Mercier
Shiseido Americas Corporation
04.2020 - 12.2020
Operations Project Manager
Schoolhouse Beauty Agency
09.2019 - 12.2019
Creative Operations Executive Producer | La Mer
The Estee Lauder Companies
01.2017 - 06.2018
Creative Operations Project Manager | Tom Ford
The Estee Lauder Companies
07.2016 - 12.2016
Director of Project Management
Coach, Inc
06.2013 - 07.2015
Creative Operations Manager | Aramis
The Estee Lauder Companies
08.2007 - 06.2013
Store Operations Manager | Montblanc Flagship NA
Richemont International
09.2005 - 10.2006
Operations Manager
Winston Retail Solutions LLC
03.2004 - 09.2005
Retail Operations Manager
John Varvatos Enterprises
10.2000 - 03.2004
Bachelor of Science - Hospitality & Tourism Management
University of Massachusetts Amherst
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