Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
BusinessDevelopmentManager

Daniel James Alonso

213 Gatewood Oaks,TX

Summary

Dedicated and resilient Hospital Corpsman with over three successful years of clerical and medical experience in busy office environments, clinical settings, and active underways aboard naval vessels achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of Microsoft Office and history achieving high data output. Highly skilled in managing patient interactions and simplifying medical jargon.

Overview

7
7
years of professional experience

Work History

Hospital Corpsman Third Class

United States Navy, USN
09.2020 - 09.2023
  • Administered medications and immunizations.
  • Performed both emergency and routine medical procedures in high-pressure environments.
  • Maintained functionality and organization of medical treatment areas and provisions, including equipment maintenance and team leadership.
  • Maintained health records for three thousand Navy sailors.
  • Facilitated patient care by performing examinations and administering treatment.
  • Determined extent of injuries and illnesses to establish treatment priorities.
  • Supported office staff and operational requirements with administrative tasks.
  • Trained in-house users on advanced functionality of MS Word and Excel.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.

Server

Evo Entertainment
01.2019 - 08.2020
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Increased sales by 10% with candid outgoing personality while offering support to unsatisfied guest.

Customer Service Associate

HEB Grocery Store
01.2017 - 01.2019
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Addressed inquiries, resolved customer issues and managed customer relations.
  • Loaded packages and bags into shopping carts and transferred goods to customer vehicles.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Tour Guide

Natural Bridge Caverns
04.2016 - 01.2017
  • Displayed strong public speaking and communication skills to facilitate high quality guest tours.
  • Developed guest relationships to achieve high level of satisfaction.
  • Educated and shared natural, geological and cultural history through story-telling.
  • Led guided tours and informational talks for large groups to showcase attractions and highlights.
  • Monitored visitors' activities to verify compliance with establishment, tour regulations and safety practices.

Education

Nursing

Naval Hospital Corps School
Fort Sam Houston, Tx
04.2021

Recruit Training Command
Great Lakes, IL
11.2020

High School Diploma -

Byron P Steele Ii High School
Schertz, TX
06.2018

Skills

  • Medical Supply Replenishment
  • MEDITECH Software
  • Medical Equipment Maintenance
  • Assistant Suicide Prevention Coordinator
  • Health Promotions Coordinator
  • Assistant Covid-19 Contact Tracer
  • Assistant Deployability Coordinator
  • Basic Life Support Certified
  • MS Office
  • Adobe Systems Adobe InDesign

Accomplishments

  • Competed against fellow Navy peers in a formal board meeting answering various questions, providing work history, knowledge of work, history, and team leadership skills to be awarded the US Navy Blue Jacket of the Quarter.
  • Achieved rank of Third Class Petty Officer in only a short time of one year in service.
  • Every biannual evaluations were annotated Early Promote, and graded with a 4.0 or higher.
  • Completed and assisted in Basic life support courses annually.
  • Tactical Combat Casualty Care certified.

Timeline

Hospital Corpsman Third Class

United States Navy, USN
09.2020 - 09.2023

Server

Evo Entertainment
01.2019 - 08.2020

Customer Service Associate

HEB Grocery Store
01.2017 - 01.2019

Tour Guide

Natural Bridge Caverns
04.2016 - 01.2017

Nursing

Naval Hospital Corps School

Recruit Training Command

High School Diploma -

Byron P Steele Ii High School
Daniel James Alonso