DANIEL JAMES OROSCO
SAINT CLAIR SHORES,MI
Summary
I seek to maintain full-time position that offers professional challenges utilizing my leadership skills and interpersonal skills. To be play a vital roll in a clinic that requires knowledge of multiple modalities, along with the experience and training to apply that knowledge. I am flexible with covering at different locations, as well as working overtime, weekends, and being on call for emergencies.
My history in Pediatric Medicine, Orthopedic Surgery, Casting/Bracing and work flexibility makes me the obvious choice when it comes to an Urgent Care and Family Practice office. Especially in situations where injuries or acute illness is presented. When the trust of a child is crucial,and having empathy in difficult or embarrassing situations is a must.
My keen eye for detail used in Mortgage underwriting allows for more accurate triage of patients, as well as accuracy in charting.
Overview
28
28
years of professional experience
Work History
Team Lead - Appraisal Direct
United Wholesale Mortgage
10.2004 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Directed and supervised team of 16 engaged in customer service and client development.
- Built strong relationships with customers through positive attitude and attentive response.
- Promoted high standards through personal example to help each member understand expected behaviors and standards.
- Held daily team meetings to inform team members on company news and updates.
Senior Underwriter/Loan Processor
Mutual of Omaha Mortgage
05.2005 - 11.2020
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Handled any conditions sent from underwriting departments.
- Coordinated closing process with attorneys, title companies, and government clerks.
- Provided quick turnaround times to maintain fast-past schedule.
- Utilized loan origination software to process and track loan applications.
- Handled upwards of 100 calls per day to borrowers, loan officers, title companies, etc. While maintaining clear expectations, and explaining difficult government guidelines to borrowers in a manner they could easily understand.
Senior Underwriter
United Shore / UWM
04.2019 - 10.2020
- Applied knowledge of underwriting guidelines to maintain compliance with applicable regulations and company standards.
- Supported review, acceptance or denial of new or renewal business after carefully reviewing all information.
- Negotiated policy terms and coverages to bring coverage terms into alignment with company directives on contracts and policies.
- Guided, mentored and coached underwriters in both technical and professional skills, instilling best practice and company standards.
- Reviewed personal and business asset accounts to make accurate decisions by accounting for risk, hazards and exposure.
- Underwrote 18 new loans per day.
- Handled upwards of 50 difficult calls per day.
Orthopedic Tech, Medical Assistant
Associated Orthopedics of Detroit, Saint
11.2016 - 03.2019
- Decontaminated all equipment, instruments and supplies and cleaned and stocked carts, rooms and changed linen, as required.
- Assessed patient comfort related to cast and splints and assisted with comfort measures.
- Prepared and passed instruments, sutures and supplies needed in operative procedure and maintained correct count.
- Set up orthopedic fracture tables for casting procedures and applied variety of plaster and fiberglass casting, splints, braces, soft goods and skin and skeletal traction.
- Full knowledge of all casting, splinting, and bracing modalities.
- Reduced minor to moderate fractures for splinting prior to surgery or further testing/imaging.
- Collected blood via venepuncture for PRP Injections. Or to be sent to the lab for testing.
- Measured and fit crutches and canes and instructed patients on proper crutch and cane walking.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Pre and post operative wound care.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Taught patients about medications, procedures, and care plan instructions.
- Became most requested Ortho Tech to assist with hands on patient care.
Orthopedic Tech, Medical Assistant
Saint Clair Orthopedics
01.2013 - 11.2016
- Decontaminated all equipment, instruments and supplies and cleaned and stocked carts, rooms and changed linen, as required.
- Assessed patient comfort related to cast and splints and assisted with comfort measures.
- Prepared and passed instruments, sutures and supplies needed in operative procedure and maintained correct count.
- Set up orthopedic fracture tables for casting procedures and applied variety of plaster and fiberglass casting, splints, braces, soft goods and skin and skeletal traction.
- Full knowledge of all casting, splinting, and bracing modalities.
- Reduced minor to moderate fractures for splinting prior to surgery or further testing/imaging.
- Collected blood via venepuncture for PRP Injections. Or to be sent to the lab for testing.
- Measured and fit crutches and canes and instructed patients on proper crutch and cane walking.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Pre and post operative wound care.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Taught patients about medications, procedures, and care plan instructions.
- Often times I was the go to when our Physicians wanted a second look at MRI's, X-Rays as I have a keen eye, and extreme attention to detail.
Pediatric Medical Assistant
Henry Ford Medical System
08.2010 - 01.2013
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Measured patient pulse oximetry.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Measured patient spirometry.
- Taught patients about medications, procedures, and care plan instructions.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Completed EKGs and other tests based on patient presentation in office.
- Collected blood via heal stick, or venipuncture on newborns to children up to 18 years of age.
- Administered intramuscular and subcutaneous vaccines as ordered by the physician, and logged vaccines into MCIR.
- Oriented and trained new staff on proper procedures and policies.
- Prepared lab specimens for diagnostic evaluation.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Expressed care and empathy with no judgement to all patients and their parents/guardians.
Central Services Specialist II
Honigman Miller Schwartz & Cohn LLP
01.1996 - 01.2009
- Processed workflows related to specific areas of court processes.
- Maintained flow of documents received and served through appropriate clerks up to judges and back to final destination.
- Sorted, stamped and filed wide variety of legal and judicial materials.
- Handled database management for specific areas of law.
- Answered telephone calls, took messages and transferred calls to appropriate colleagues.
- Provided assistance to attorneys and court personnel in the office, and courtroom.
- Prepared court documents for filing in alignment with established protocols to support compliance.
- Reviewed court documents to process subpoenas, motions and pleadings.
Education
No Degree - Practical Nursing
DAVENPORT UNIVERSITY
Warren, MI.2014
Certificate of Completion - Medical Assisting
Ross Medical Education Center
Madison Heights, MI12.2010
High School Diploma -
Lakeview High School
Saint Clair Shores, MI06.1996
Skills
- Skills include:
- Team Management
- Communicating with Patient Families
- Empathetic
- Compassionate and Caring
- Elite Customer Service
- Active Listening
- Personal Experience with Seizure Disorders
- Personal Experience with Special Needs Children
- Complex Problem-Solving
- Multitasking
- Medical Terminology
- Human Anatomy and Physiology
- Medications Familiarity
- Medical Histories and Vital Statistics
- Treatment Room Preparation
- Assisting with Physical Exams
- Well Visit Procedures
- Drawing Blood via Venipuncture and Capillary Puncture/Heel Sticks
- Vaccine/Immunization Administration
- Vacuum Tube and Syringe Use
- Pipetting
- TB Testing
- Suture Removal
- Wound Care
- First Aid
- Casting and Splinting
- Brace Fitting, Application, and Education
- Prepping Emergency Fractures with Proper Splinting for Orthopedic Care Follow Up
- Ear wash / Irrigation
- Bone Density Testing
- Specimen Collection
- Urinalysis Testing
- Pulse Oximetry
- Hearing and Vision Testing
- Pulmonary Function Tests (PFTs)
- Using Scales
- Ambulating and Repositioning Patients
- Traction Equipment
- EMR Systems
- EKG Set Up and Monitoring
- Orthostatic Testing
- Halter Monitor Application
- Biohazard Policy Compliance
- Sharps Disposal
- Proper Sterilization Techniques
- Sanitation and Sterilization
- Equipment and Instrument Sterilization
- Staff Collaboration
- HIPAA
- Complex Terminology Interpretation
- Chemical Solution Preparation
- Medical Procedures Understanding
- Charting Expertise
- Epic Software
- Windows 10/11
- Mac OSX
- Microsoft Teams
- Outlook
Timeline
Senior Underwriter
United Shore / UWM
04.2019 - 10.2020
Orthopedic Tech, Medical Assistant
Associated Orthopedics of Detroit, Saint
11.2016 - 03.2019
Orthopedic Tech, Medical Assistant
Saint Clair Orthopedics
01.2013 - 11.2016
Pediatric Medical Assistant
Henry Ford Medical System
08.2010 - 01.2013
Senior Underwriter/Loan Processor
Mutual of Omaha Mortgage
05.2005 - 11.2020
Team Lead - Appraisal Direct
United Wholesale Mortgage
10.2004 - Current
Central Services Specialist II
Honigman Miller Schwartz & Cohn LLP
01.1996 - 01.2009
No Degree - Practical Nursing
DAVENPORT UNIVERSITY
Certificate of Completion - Medical Assisting
Ross Medical Education Center
High School Diploma -
Lakeview High School