Daniel J. Guzman
Program Coordinator
Lawnside,NJ
Summary
Accomplished Program Coordinator offering experience implementing new and innovative programs aimed at meeting the needs of the consumer. Highly skilled at building lasting relationships with customers and business executives.
Overview
2025
2025
years of professional experience
2006
2006
years of post-secondary education
1
1
Language
Work History
Program Coordinator
American Training Center
6 2022 - Current
- Managed medical assistant classes across multiple locations, overseeing class schedules, handling student concerns, and coordinating orientation sessions
- Handled partner-related inquiries, issues, and ensured smooth collaboration with partner organizations
- Created and managed Facebook ad campaigns and designed marketing materials (brochures, flyers, etc.) in Adobe Photoshop for digital and print distribution
- Supervised staff scheduling and coordinated class calendars across all locations
- Ordered and maintained inventory of general and lab supplies for each site
- Certified Proctor for CASAS; implemented CASAS testing protocols for student assessment
- Served as Program Administrator and proctor for the AMCA Exam, facilitating successful student certification
- Conducted career services presentations for students at Camden and Cherry Hill locations, enhancing their professional readiness
- Certified Facilitator for The Workplace Excellence Series, teaching students key skills employers seek
- Submitted student data to the NJ Department of Labor for compliance, coordinated graduation events for over 200 students, and created certificates for all graduates
- Implemented Dreamclass, a student management software, to improve tracking and coordination of student records
- Organized CPR training sessions with third-party vendors and managed payment processes for all vendor invoices
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Developed effective communication strategies for improved collaboration among team members, resulting in increased productivity.
- Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
- Managed budgets and resources for successful execution of multiple programs simultaneously.
New Patient Coordinator
Penn Medicine
11.2016 - 10.2020
- Hired as a Patient Service Associate for the Department of Surgery Access Center
- Handled patient calls and inquiries, coordinating appointments for new and return patients
- Updated patient insurance and billing information, and managed scheduling protocols on Excel
- Attended department meetings and joined the Access Center Innovation team to improve patient experience
- Cross-trained to assist other departments during peak hours and trained new employees
- Promoted to New Patient Coordinator for the Department of Urology
Marketing & Communications Manager
Commitment Community Church
01.2014 - 11.2016
- Oversaw and designed digital and print artwork in line with brand style guidelines
- Managed a team of 6-7 volunteers and handled a $12,000 annual marketing budget
- Executed social media marketing and email campaigns for current and prospective attendees
- Managed the organization’s website, social media (Facebook and Instagram), and email inquiries
- Leased a professional printer in partnership with Canon and scheduled volunteers for special events
Health Info Tech
Jefferson University Physicians
12.2010 - 01.2014
- Manually indexed medical documents in the centralized records system, ensuring quality and accuracy
- Trained new employees and rotated as a courier for medication documentation collection
- Scanned and sorted patient medical records for the EMR system
Medical Records Clerk
Jefferson University Physicians
08.2005 - 12.2010
- Scanned medical documentation into the electronic system, archiving paper charts after processing
- Processed medical record requests in compliance with HIPAA and hospital policy
- Scheduled appointments, handled patient insurance precertifications, and triaged calls for follow-up
- Trained work-study students to assist with scanning medical records
Education
High School Diploma -
Community Academy of Philadelphia
Philadelphia, PA06-2005
Skills
Fluent in Spanish
Adobe Creative Suite
Photoshop
Illustrator
InDesign
Premiere Pro
XD
Microsoft Office
Graphic Design
Sound Technician
Promotional planning
Report creation
Generating schedules
Proactive mindset
Adaptability
Project Management
Professionalism
Reliability
Effective leader
Time management abilities
Timeline
New Patient Coordinator
Penn Medicine
11.2016 - 10.2020
Marketing & Communications Manager
Commitment Community Church
01.2014 - 11.2016
Health Info Tech
Jefferson University Physicians
12.2010 - 01.2014
Medical Records Clerk
Jefferson University Physicians
08.2005 - 12.2010
Program Coordinator
American Training Center
6 2022 - Current
High School Diploma -
Community Academy of Philadelphia
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