Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
8
8
years of post-secondary education
Work History
Casino Machine Quality Control
IGM Solutions INC
Las Vegas
09.2023 - 08.2025
Inspected and tested electronic gaming machines (EGMs) to ensure compliance with performance standards and regulatory requirements.
Identified and documented hardware and software malfunctions, coordinating repairs with technicians or manufacturers as needed.
Operated testing tools and diagnostic software to assess electronic and mechanical performance of casino equipment.
Conducted routine calibration and preventive maintenance checks to minimize machine downtime and ensure peak performance.
Maintained accurate quality control records, including defect logs, test results, and service histories, in accordance with company and regulatory guidelines.
Collaborated with installation teams and floor managers to troubleshoot machine issues before deployment or during live operation.
Ensured all machines met jurisdictional gaming laws and internal compliance standards before being approved for use