Daniel Keith Diaz
Lakewood,CA
Summary
To seek and maintain full-time employment that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Graduate Teaching Assistant
Oklahoma State University
08.2022 - 12.2023
- Checked assignments, proctored tests and provided grades according to university standards.
- Developed strong rapport with students through open communication channels, fostering an inclusive learning environment.
- Enhanced student comprehension by incorporating visual aids and real-world examples into lectures.
- Provided timely and constructive feedback on assignments, enabling students to refine their work and achieve higher grades.
Project Fellow
Mystic Seaport Museum
06.2022 - 08.2022
- Achieved project success by efficiently coordinating resources and managing timelines.
- Collaborated with cross-functional teams to optimize project results and foster a positive work environment.
- Mentored junior team members in their professional development, contributing to a stronger overall team performance.
- Leveraged industry expertise to develop innovative solutions for complex problems faced by clients or internal teams during the execution phase of projects.
- Cultivated strong relationships with stakeholders, fostering trust and promoting collaborative partnerships for future projects.
Graduate Assistant
McNair Scholars Program-CSU Dominguez Hills
02.2022 - 07.2022
- Served as a liaison between faculty members and students for addressing concerns or issues related to coursework or academic policies.
- Developed and managed organized, orderly student databases and tracking systems.
- Maintained accurate records of student performance data for tracking progress towards learning objectives throughout the semester.
- Expanded professional network through active participation in university-wide events, conferences, seminars, or training sessions.
- Organized events and workshops for promoting learning outside the classroom, fostering a sense of community among students.
- Mentored students with personalized guidance on academic progress, career goals, and professional development opportunities.
(Golf) Pro Shop Assistant
American Golf Corporation - Recreation Park GC
07.2020 - 07.2022
- Stayed up-to-date on industry trends and new product releases, enabling informed recommendations for customers seeking the latest golf technology.
- Maintained a clean, organized, and visually appealing pro shop environment for an enjoyable shopping experience.
- Monitored inventory levels regularly to identify slow-moving items or reordering needs promptly, minimizing potential stockouts or overstock situations.
- Promoted pro shop merchandise through thoughtful displays and strategic product placement, driving increased sales revenue.
- Supported the Golf Pro with lesson scheduling and coordination, increasing student enrollment and retention rates.
- Collaborated with fellow staff members to ensure seamless communication between departments for smooth daily operations.
Store Manager of Operations
Blue Water Solutions - Neptonics Spearfishing
03.2019 - 06.2020
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Monitored competitor activities within the local market, adjusting strategies as necessary to maintain a competitive edge and drive store success.
- Coordinated with regional management on strategic planning initiatives aimed at improving store performance within the district or territory as a whole.
- Evaluated store performance metrics to identify areas of improvement and implement necessary changes for better results.
- Managed overall visual merchandising efforts within the store location while adhering to corporate standards and guidelines, ensuring a consistent brand image across all marketing materials.
- Developed strong vendor relationships for timely delivery of products, negotiating favorable terms on pricing and contracts.
Beertender
Ballast Point Brewing & Spirits Inc.
06.2017 - 07.2019
- Enhanced customer satisfaction by efficiently serving beer and offering pairing suggestions.
- Engaged customers through product knowledge sharing, sparking interest in new offerings.
- Maintained a clean and organized bar environment for improved customer experience.
- Demonstrated adaptability during high volume periods, maintaining composure under pressure.
- Assisted in the setup of private events, accommodating specific client requests.
Beertender
Newport Beach Brewing Co.
01.2016 - 06.2017
- Enhanced customer satisfaction by efficiently serving beer and offering pairing suggestions.
- Engaged customers through product knowledge sharing, sparking interest in new offerings.
- Maintained a clean and organized bar environment for improved customer experience.
- Demonstrated adaptability during high volume periods, maintaining composure under pressure.
- Assisted in the setup of private events, accommodating specific client requests.
Assistant Store Manager
Pier 76 Fish Grill
03.2014 - 12.2016
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Assistant Store Manager
Me N Eds Pizza
05.2013 - 03.2014
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Receiving Coordinator
S.A.S. Safety Corporation
04.2011 - 12.2012
- Facilitated timely order processing by ensuring accurate logging and tracking of received items in the database.
- Maintained a safe and orderly work environment, conducting regular inspections and addressing potential hazards promptly.
- Ensured compliance with industry regulations, maintaining proper documentation for all received goods as required.
- Collaborated with purchasing department to resolve discrepancies in shipments, ensuring prompt resolution and customer satisfaction.
- Increased operational efficiency through diligent oversight of daily tasks such as unloading trucks, checking deliveries against packing slips, categorizing merchandise accurately.
- Trained new employees on company procedures, fostering a team-oriented workplace focused on efficiency and accuracy.
Education
Bachelor of Arts - History
California State University - Dominguez Hills
Carson, CA12.2021
Associate of Arts - History
Long Beach City College
Long Beach, CA06.2019
Skills
- Adaptability
- Brand Management
- Customer Service
- Effective Communication
- Negotiation and Conflict Resolution
- Organizational Skills
- Onboarding and Orientation
- Problem-Solving
- Relationship Building
- Scheduling and Coordinating
- Task Delegation
- Team building
Timeline
Graduate Teaching Assistant
Oklahoma State University
08.2022 - 12.2023
Project Fellow
Mystic Seaport Museum
06.2022 - 08.2022
Graduate Assistant
McNair Scholars Program-CSU Dominguez Hills
02.2022 - 07.2022
(Golf) Pro Shop Assistant
American Golf Corporation - Recreation Park GC
07.2020 - 07.2022
Store Manager of Operations
Blue Water Solutions - Neptonics Spearfishing
03.2019 - 06.2020
Beertender
Ballast Point Brewing & Spirits Inc.
06.2017 - 07.2019
Beertender
Newport Beach Brewing Co.
01.2016 - 06.2017
Assistant Store Manager
Pier 76 Fish Grill
03.2014 - 12.2016
Assistant Store Manager
Me N Eds Pizza
05.2013 - 03.2014
Receiving Coordinator
S.A.S. Safety Corporation
04.2011 - 12.2012
Bachelor of Arts - History
California State University - Dominguez Hills
Associate of Arts - History
Long Beach City College
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