Skilled Granite Installer knowledgeable about preparing sites and materials and successful at providing high-quality work with every job. Dependable and punctual team player with 6 years' experience in the field. Looking for a fast-paced position with a growing team.
Overview
13
13
years of professional experience
Work History
Scheduler / Install Manager
Armina Stone
Cheswick, PA
04.2022 - Current
Answered telephone calls to offer office information, answer questions and direct calls to staff.
Input data in excel to create updated status reports for quick reference of project progress and deadlines.
Balanced employee availability, customer schedules and maximum load levels when scheduling appointments.
Entered daily data in computer systems and documented office activities.
Acted as first point of contact and set appointments for prospective clients.
Assisted office team by making phone calls, copies and appointments.
Accomplished multiple tasks within established timeframes.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Applied customer feedback to develop process improvements and support long-term business needs.
Granite Installer
Armina Stone
Cheswick, PA
04.2017 - Current
Cleaned, organized and prepared work areas for new installations.
Promoted customer satisfaction with top-notch service and support.
Prepared granite by filling in chips or cracks and polishing surfaces.
Operated equipment and tools to move, cut and seal granite slabs for kitchens and baths.
Followed company standards and code requirements for all jobs.
Achieved smooth surfaces with correct cuts and skills in polishing materials.
Used safe lifting, equipment and behavioral practices.
Updated logs and completed timely job paperwork.
Sales Associate
Allegheny Beverage
Natrona Heights, PA
02.2015 - 04.2017
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Completed on-time deliveries by choosing best and most efficient routes.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
Increased sales by offering advice on purchases and promoting additional products.
Co Owner
Michaels Cycles
Natrona Heights, United States
01.2012 - 04.2017
Assisted in recruiting, hiring and training of team members.
Trained and guided team members to maintain high productivity and performance metrics.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Managed purchasing, sales, marketing and customer account operations efficiently.
Serviced, maintained, and repaired bicycles with focus on efficiency, quality, and safety.
Handled estimation of parts, bike, and component repairs and replacements.
Performed new bike assemblies and proper alignment of wheels to optimize performance.
Cleaned and lubricated bicycle parts.
Helped customers select bicycles to fit body size and intended bicycle uses.
Installed, repaired, and replaced equipment or accessories such as handlebars, stands and seats.