Highly organized and dependable manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Exceptional communication skills successful at managing multiple projects simultaneously with a high degree of accuracy, proficient in best practices, market trends and regulatory requirements of industry operations.
Hi, I’m
Daniell Coles
Management
Summary
Overview
22
years of professional experience
Work History
Hargrove LLC40 Hours/Week 54,000/Yearly
Exhibitor Service Coordinator
02.2023 - 05.2024
Job overview
- Provided administrative and functional support to Event Production and Freight Operations such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, and providing information to callers.
- Proficient use of computers for spreadsheets, word processing, database management, and other applications such as Microsoft Office (Word, Excel, PowerPoint, and Google Suite.
- Create P.O.'s for budgets, vendors, and oversaw other expenses necessary to the day-to-day administrative operations
- Operated electronic mail systems and coordinated the flow of information both internally and with other organizations. As well as setting up and maintained paper and electronic filing systems for records, correspondence, and other material.
- Answered telephones and gave information to callers, took messages, or transfer calls to appropriate individuals
- Facilitated productive relationships with vendors, securing competitive pricing on equipment rentals and services.
- Analyzed post-event reports to identify areas for improvement in future exhibitions.
- Spearheaded successful exhibit installations, managing assembly teams to deliver high-quality results under tight deadlines.
- Monitored inventory levels of office supplies and equipment, placing timely orders to avoid shortages or disruptions in daily operations.
- Managed sensitive information with discretion while adhering to strict confidentiality protocols at all times.
- Gained strong leadership skills by managing projects from start to finish.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Learned and adapted quickly to new technology and software applications.
Extra Space Storage40 Hours/Week 52,000/Yearly
PROPERTY MANAGER
08.2013 - 02.2023
Job overview
- Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Updated property management software regularly to optimize efficiency in daily operations such as scheduling maintenance tasks or tracking rent payments received from tenants.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both property management and tenants.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
- Collaborated with legal department on eviction proceedings when necessary; following proper protocols and documentation requirements laid down by law.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both management and tenants.
- Followed up on delinquent tenants and coordinated collection procedures.
- Generated leads for sales and rental properties through cold calls and referrals.
Forever 2140 Hours/Week 50,000/Yearly
Visual Merchandising Manager
02.2006 - 08.2013
Job overview
- Evaluated competitor strategies by conducting regular market research activities, informing future visual merchandising plans accordingly.
- Managed inventory levels for optimal product assortment, ensuring a diverse and appealing store presentation.
- Conducted regular assessments of store layout, making data-driven adjustments to optimize traffic flow and product visibility.
- Organized special events and in-store demonstrations that showcased new products, boosting brand awareness and sales performance.
- Improved store aesthetic by selecting appropriate fixtures and lighting, creating a more inviting atmosphere for customers.
- Maintained strong knowledge of current fashion trends and consumer preferences, applying this insight to create visually appealing merchandise presentations.
- Implemented effective signage and pricing strategies to communicate value propositions clearly to customers, increasing average transaction value.
- Maximized floor space utilization by creating innovative layouts for merchandise placement that optimized the shopping experience.
- Adapted quickly to changing trends within the retail industry, embracing new methods when necessary while maintaining consistent results in sales performance metrics.
- Collaborated with cross-functional teams to execute seasonal promotions and marketing campaigns, driving customer engagement.
- Enhanced store visual appeal by designing and implementing creative merchandising displays.
- Trained and mentored junior staff members on visual merchandising best practices, improving overall team performance.
- Ran new product launches with global, cohesive approach focused on delivering recognizable branding and exceeding revenue targets.
Ashley Stewart40 Hours/Weekly 49,000/Yearly
Assistant Store Manager
07.2002 - 02.2006
Job overview
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving store appearance.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
Education
NORTHWOOD SENIOR HIGH
High School Diploma
University Overview
Skills
- Customer Engagement
- Constructing displays
- Customer Relations
- Sales expertise
- Staff Management
- Tenant relations
- Compliance Monitoring
- Property Management
- Payment Collection
- Business processes and procedures
- Records Management
- Application process proficiency
- Sales Analysis
- Market Research
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Exhibitor Service Coordinator
Hargrove LLC
02.2023 - 05.2024
PROPERTY MANAGER
Extra Space Storage
08.2013 - 02.2023
Visual Merchandising Manager
Forever 21
02.2006 - 08.2013
Assistant Store Manager
Ashley Stewart
07.2002 - 02.2006
NORTHWOOD SENIOR HIGH
High School Diploma