DANIEL L. LOPEZ
Rancho Cordova,CA
Summary
Customer-oriented General Manager with 21 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
17
17
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Owner and Operator for a Catering Company
Zintzuni Cocina Mexicana
Sacramento, CA
03.2018 - Current
- Use strong analytical and problem-solving skills to develop effective solutions for challenging situations in the food service industry.
- Delegating tasks and providing feedback.
- Developed strong communication and organizational skills through working on group projects.
- Worked flexible hours across night, weekend, and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
General Manager for Mexico
ALLDATA LLC
Elk Grove, CA
06.2014 - 02.2018
- Financial responsibility to $7M sales per year where prior to establishing Mexico market sales were less than $57 thousand per year
- Promoted to General Manage of Mexico traveled consistently and lived temporarily in Monterrey, Mexico
- Lead in formulating and administering company policies, directing and coordinating all divisional department activities to develop and implement long-range goals, and objectives to meet business and profitability growth objectives
- Manage and direct 63 sales representatives, six regional managers and five administrative personnel to meet and exceed Key Performance Indicators within USA and Mexico
- Assumed full budgetary and Profit and Loss accountability (3.5 million), conferred and reported to country Board of Directors, President and Vice President of ALLDATA. Directed a five-member cross-functional leadership team responsible for operations, production, sales and marketing, and administration and finance
- Managed administrative personnel to review achievements and discuss required changes in goals or objectives resulting from current status and conditions
- Manage and drive compliance of eight different business systems including CRM compliance drivers
- Develop, review, update and implement business strategic planning, including sales, financial performance and new product development
- Plan included partnerships marketing incorporating new business development, client relationship strategy, and marketing and promotional efforts
- Reduced absenteeism 43% and turnover 37% with strategies to recruit, train, and retain high quality employees
- Oversee key projects, processes and performance reports, data and analysis
- Led and aggressive process including comprehensive audit of cost and expense, identification and core cost reductions and avoidance strategy, assessment of organizational effectiveness, new policy development and implementation, introduction of performance standards and focused staffing initiative
- Manage 11 different report such as: forecast, retention, territory performance, Original Equipment Manufacturer content
- Review and approve preparation of accounting analysis for budgetary planning and implementation, production efficiency, financial reporting and submittal for capital expenditures.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
Inside Sales Representative
ALLDATA LLC
Elk Grove, CA
01.2007 - 06.2014
- Delivered increased sales performance of 28 percent above goal from assigned sales territory and overall contribution to company key priorities
- Inside corporate sales team lead
- Head of corporate Latin American sales and consultant to emerging Latin American markets.
- Assisted management in setting realistic yet challenging goals for individual representatives based on historical data analysis and market trends.
- Collaborated with marketing team to develop targeted promotional campaigns that drove increased engagement from prospective customers.
- Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge and increasing Key Performance Indicators by 11 percent.
- Spearheaded new product launch efforts, educating team members on features and benefits to optimize overall sales performance.
Education
B.S. – Business Administration - International Business
California State University, Sacramento
Sacramento, California 09.1994 - 05.1999
Skills
Financial Administration
Business Acumen: Proven ability to lead and utilize logic and experience to solve problems
Skilled negotiator
Strategic Thinking: Self-motivated with proven critical thinking and analytical skills
Project Management: Quality-driven with attention to detail
Supply Chain Management
Schedule Management
Staff Supervision
Customer Retention
Excellent written and oral communication skills
Proficient in Microsoft Office (Word/Excel/PowerPoint/Access/Outlook), CRM (Microsoft Dynamics, Salesforce)
Written and verbal fluency in Spanish
Timeline
Owner and Operator for a Catering Company
Zintzuni Cocina Mexicana
03.2018 - Current
General Manager for Mexico
ALLDATA LLC
06.2014 - 02.2018
Inside Sales Representative
ALLDATA LLC
01.2007 - 06.2014
B.S. – Business Administration - International Business
California State University, Sacramento
09.1994 - 05.1999