Summary
Overview
Work History
Education
Skills
Timeline
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Daniella Cabrera

El Cajon,CA

Summary

Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

Overview

11
11
years of professional experience

Work History

Lounge Operations Manager

Yas Lounge
07.2022 - 12.2024
  • Monitored industry trends closely in order to stay current on emerging customer preferences and adjust operations accordingly.
  • Streamlined communication between front-of-house staff members through efficient use of technology tools like POS systems or reservation software.
  • Analyzed guest feedback and implemented necessary improvements, leading to higher customer retention rates.
  • Conducted regular performance evaluations for staff members, offering constructive feedback and identifying opportunities for professional development.
  • Ensured compliance with local laws and regulations pertaining to food safety standards, alcohol service requirements, and other relevant areas.
  • Trained and mentored new hires on lounge policies and procedures, fostering a culture of teamwork and excellence.
  • Optimized staff scheduling to ensure seamless operations during peak hours, resulting in increased efficiency.
  • Coordinated private events such as corporate gatherings or celebratory parties within the lounge space to boost sales revenues.

Internet Sales Consultant

Toyota of Escondido
01.2022 - 05.2023
  • Exercised proper qualification skills to convert leads in to genuine sales opportunities
  • Built strong rapport with customers and maintained meaningful contact after sale to encourage future business
  • Prospected and developed existing leads through telephone, e-mail and postal mail to generate new customer opportunities
  • Managed internet e-mail leads, calls and text messages and remained available to respond to inquiries professionally

Waitress Supervisor

Hooters of San Marcos
01.2014 - 04.2023
  • Managed table turnover rate effectively allowing for more guests served per shift.
  • Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
  • Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
  • Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.

Education

Palomar College

Skills

  • Friendly, positive attitude
  • Time management
  • Relationship building
  • Active listening

Timeline

Lounge Operations Manager

Yas Lounge
07.2022 - 12.2024

Internet Sales Consultant

Toyota of Escondido
01.2022 - 05.2023

Waitress Supervisor

Hooters of San Marcos
01.2014 - 04.2023

Palomar College

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Daniella Cabrera