Thorough team contributor with strong organizational capabilities and a positive attitude. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
7
7
years of professional experience
Work History
Project Coordinator
Five Seasons Windows and Doors
05.2023 - 01.2025
Managed the schedules for 7-10 installation crews, ensuring timely project completion and adjusting workflows as needed.
Served as the primary client contact, providing updates, scheduling appointments, and addressing inquiries to ensure customer satisfaction.
Coordinated with suppliers and vendors to ensure on-time deliveries and handled delayed orders.
Collaborated across departments (sales, accounts receivable, installation, warranty claims) to maintain efficient project execution.
Maintained accurate project documentation, including contracts, invoices, and CRM data within Hubspot and QuickBooks.
Demonstrated leadership, problem-solving, and the ability to manage multiple priorities in a fast-paced environment.
Social Work Intern
Family Of Woodstock, Inc.
04.2022 - 12.2022
Provided emotional support and counseling to 3 individual clients, addressing mental health needs and offering crisis intervention.
Delivered immediate support, suicide prevention, and resources through the emergency hotline and Ulster County Warmline.
Assisted individuals in securing emergency housing and connecting them with necessary resources.
Organized and distributed food donations, including preparing food bags for clients in need.
Managed clothing and food donations, ensuring proper sorting and distribution to support community needs.
Product Picker/Packer/Warehouse Shipper
Innovative Products of America
03.2020 - 05.2023
Accurately picked and packed products for shipment, ensuring correct items and quantities.
Operated warehouse equipment (e.g., forklifts, pallet jacks) to efficiently move and organize inventory.
Prepared shipping labels and documentation, ensuring timely and accurate order fulfillment.
Maintained a clean and organized warehouse environment to optimize workflow and safety.
Assisted in inventory management, including stock replenishment and cycle counting.
Collaborated with team members to meet daily shipping and receiving goals.
Ecommerce Manager in Training/Office Support Clerk
Innovative Products of America
06.2018 - 03.2020
Managed two Amazon portals and an eBay portal, overseeing product listings, order coordination, and customer interactions (reviews, questions).
Collaborated with the Shipping department to ensure accurate and timely order fulfillment.
Monitored and updated content across company websites, ensuring up-to-date product information.
Cultivated and maintained relationships with ecommerce vendors (Amazon, Walmart, Northern, Tractor Supply) to expand the company’s dropship program.
Managed product sample distribution, bulk mailings, and general office tasks (answering phones, filing paperwork, printing manuals/production guides).
Assisted with trade show preparations and supported new employee training initiatives.
Education
Bachelor of Arts - Liberal Studies
SUNY, Purchase
Purchase, NY
12-2019
Skills
Interdepartmental Collaboration
Documentation & Reporting
Problem-Solving & Adaptability
CRM & Database Management
Project Scheduling
Team Management
Progress Monitoring
Vendor Coordination
Client Communication
Customer Service & Support
Inventory Management & Order Fulfillment
Crisis Intervention & Emotional Support
Timeline
Project Coordinator
Five Seasons Windows and Doors
05.2023 - 01.2025
Social Work Intern
Family Of Woodstock, Inc.
04.2022 - 12.2022
Product Picker/Packer/Warehouse Shipper
Innovative Products of America
03.2020 - 05.2023
Ecommerce Manager in Training/Office Support Clerk