DANIELLA FRANCIS
Alb,NM
Summary
Aiming to succeed in an environment of growth and excellence and earn a job which provides job satisfaction and self-development and helps achieve personal as well as organizational goals. Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 3 years of relevant work experience to your team.
Overview
6
6
years of professional experience
Work History
Outpatient Clerk
UNMH ER
03.2023 - Current
- Enhanced patient satisfaction by efficiently scheduling and managing appointments for outpatient services.
- Facilitated smooth communication between patients, providers, and external partners like pharmacies or other healthcare facilities through prompt handling of phone calls or messaging systems.
- Ensured a professional atmosphere in waiting areas through diligent upkeep of cleanliness standards organization comfort measures for patients.
- Sorted incoming correspondence promptly and accurately directed it to appropriate departments or personnel within the facility.
- Assisted medical staff with daily operations, contributing to a well-organized and efficient outpatient clinic environment.
ADMIN ASSISTANT 1
SECOND JUDICIAL DISTRICT COURT
09.2022 - Current
- Responsible for monitoring and recording judicial proceedings to provide litigants, attorneys, special commissioners, hearing officers, and judges access to the record for appellate review, trial preparation and preparation of orders
- Operating and setting up an audio recording machine or a digital recording system and ensures recording equipment is working properly
- Documenting and time-stamping events by generating accurate log outlining pertinent events/appearances of the judicial proceeding and/or case notes and verifies recordings of proceedings are audible
- Gathering, delivering, and files recordings, receipts for log and exhibits to provide accurate record keeping procedures.
JUDICIAL SPECIALIST 2
SECOND JUDICIAL DISTRICT COURT
05.2022 - 09.2022
- Processes, maintains, and distributes documents, files and case materials in the Domestic Violence Division
- Prepares, proofreads, edits and mails out documents such as notices and final orders
- Executes on case hearings, which include: orders to show cause, bench warrants, recusals, excusals, pleadings, and rule extensions.
COMMUNICATION SPECIALIST
NEW MEXICO DPS
06.2021 - 05.2022
- Used a Multi-channel Radio System to answer radio calls in a professional and appropriate manner
- Utilized the following computer software: the New Mexico Law Enforcement Telecommunications System (NMLETS), National Crime Information Center (NCIC), Computer Aided Dispatch (CAD) and the New Mexico State Police (NMSP)-related software, including the 9-1-1 and Administrative Telephone Systems, as well as Microsoft office software, while adhering to the departmental computer system security.
CORRECTIONAL OFFICER
SANDOVAL COUNTY DETENTION CENTER
05.2018 - 03.2020
- Supervision of inmates and inmate activity in detention facilities
- Provides care and correctional treatment of inmates
- Manages inmate holding areas
- Ensures that inmates remain in custody
- Transports and escorts inmates within secured areas according to relevant laws, policies, and procedures
- Contributes to the maintenance of institution security
- Performs searches on inmates and visitors
- Checks mail for contraband, such as weapons or drugs
- Prepares incident reports and other documentation
- Enforces rules and regulations governing facility security, inmate conduct, and inmate accountability
- Conducts accurate headcounts
- Inventories inmates' personal property and issues receipts
- Break up physical confrontations and protect inmates and fellow officers from harm
- Provides emergency assistance as needed, including but not limited to CPR, first aid, escape of inmates, and evacuation procedures.
Education
Bachelor of Science - NURSING
BROOKLINE COLLEGE
Albuquerque08.2026
HIGH SCHOOL DIPLOMA -
V SUE CLEVELAND
05.2013
Skills
- HIPAA Compliance
- Follow-up Coordination
- Office Administration
- Patient Scheduling
- Insurance Verification
- Appointment management
- Medical Billing
- Patient Relations
Skillsachievements
- Ability to work well with others and provide excellent communication skills.
- Ability to work under pressure in a busy environment and resolve conflicts effectively.
- Excellent interpersonal skills.
- Certified NCIC, FEMA
Timeline
Outpatient Clerk
UNMH ER
03.2023 - Current
ADMIN ASSISTANT 1
SECOND JUDICIAL DISTRICT COURT
09.2022 - Current
JUDICIAL SPECIALIST 2
SECOND JUDICIAL DISTRICT COURT
05.2022 - 09.2022
COMMUNICATION SPECIALIST
NEW MEXICO DPS
06.2021 - 05.2022
CORRECTIONAL OFFICER
SANDOVAL COUNTY DETENTION CENTER
05.2018 - 03.2020
Bachelor of Science - NURSING
BROOKLINE COLLEGE
HIGH SCHOOL DIPLOMA -
V SUE CLEVELAND
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