Summary
Overview
Work History
Education
Skills
Timeline
Generic

DANIELLA K GAILEY

Chico,CA

Summary

Im a very Hard worker and excellent at making sure the job im doing is done right. I am a very quick learner so i can get any job i am doing done right efficiently

Experienced with navigating city routes and ensuring timely and safe transportation. Utilizes problem-solving skills to manage dynamic driving conditions and enhance rider satisfaction. Track record of maintaining high level of customer service through effective communication and adaptability.

Overview

11
11
years of professional experience

Work History

Uber Partner

Uber And Lyft
08.2020 - Current
  • Coordinated efficient ride scheduling to optimize driver availability and customer satisfaction.
  • Mentored new drivers on platform policies, enhancing adherence to standards.
  • Analyzed performance metrics to identify trends, driving improvements in service delivery.
  • Developed strategic initiatives for market expansion, increasing driver engagement and revenue streams.
  • Handled ride requests professionally, respecting privacy boundaries of both riders and drivers.
  • Managed challenging situations calmly, addressing any conflicts or issues that arose during rides.
  • Increased efficiency with effective route planning and GPS navigation usage.
  • Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
  • Accepted and processed fares.
  • Responded to passenger concerns and complaints politely and professionally.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
  • Helped passengers with luggage, collected fares and politely answered questions.
  • Followed applicable traffic regulations and traffic laws.
  • Adhered to tight schedule and met departure and arrival deadlines.

Cashier/cook

Big Als Drive In
04.2023 - 04.2025
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawers and balanced daily sales reports.
  • Assisted customers with product inquiries, enhancing shopping experience.
  • Trained new staff on cash handling procedures and customer service protocols.
  • Resolved customer complaints promptly, ensuring satisfaction and loyalty.
  • Collaborated with kitchen staff to streamline food preparation processes, enhancing efficiency during peak hours.
  • Taking
  • Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
  • Trained new staff members on company policies and procedures.
  • Assisted with bussing tables and cleaning up spills.
  • Assisted customers with carry-out service.
  • Assisted in menu development, resulting in increased sales and positive feedback from customers.
  • Adhered to food safety guidelines consistently, maintaining a safe and sanitary working environment at all times.

General Labor

Town Of Paradise
08.2022 - 11.2022
  • Cleaning burn scares of old burned brush, trees,
  • digging up old trenches and gutters
  • prepping chainsaws for next work day
  • Increased overall crew efficiency by offering assistance in other areas when not operating cranes, such as general labor tasks or equipment transportation.
  • Supported warehouse operations by performing general labor tasks such as sweeping floors, cleaning equipment, and organizing storage areas.
  • Collaborated with team members to optimize workflow and achieve overall operational goals.

Care Giver

Sunshine Manner, And Rosetta Assisted Living
02.2014 - 11.2018
  • Assisted residents in activities of daily living to maintain health and dignity, reported health changes and provided proper documentation to appropriate staff, read and contributed to shift reports and care notes, responded to resident dinning needs and assisted with feeding, provided proper care and observation of patience skin to prevent breakdown, Assisted residents in and out of bed and wheelchair, using safe lifting and transferring techniques, Administered bedside and personal care, such as personal hygiene assistance, entertained, conversed with and read aloud to patience to keep them mentally healthy and alert, Directed patients in simple prescribed exercises or in use of braces or artificial limbs, established personal relationships with clients to maintain patient comfort and care, served clients regular balanced meals for breakfast, lunch, and dinner.
  • Provided compassionate support to residents, ensuring comfort and emotional well-being.
  • Assisted with daily living activities, promoting independence and dignity for each resident.

Education

Highschool -

Ridgeview Highschool
08.2013

Skills

  • Adaptability to change
  • Punctuality
  • Cleanliness
  • Situational awareness

Timeline

Cashier/cook

Big Als Drive In
04.2023 - 04.2025

General Labor

Town Of Paradise
08.2022 - 11.2022

Uber Partner

Uber And Lyft
08.2020 - Current

Care Giver

Sunshine Manner, And Rosetta Assisted Living
02.2014 - 11.2018

Highschool -

Ridgeview Highschool

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